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Customer Ideas Portal

Showing 4758

Japanese mobile phone numbers

As we might know, it is easier to take contact with people through a Japanese mobile phone number rather than a landline number. Therefore, I propose (as long as it is legally possible) that we implement the use of Japanese mobile phone numbers in...
Côme Lemargue 11 months ago in RingCentral Phone 0 Under review

Switch timezone

Can I switch timezone so I can adjust with local time on Analytics
Kimi Sun 11 months ago in RingCentral Analytics 0 Under review

Sync Contacts between extensions & Task Extension Assignment

Have an optional "button" either in the Soft Phone or online to give me the option to "sync contacts" between all or various extensions to allow all office service staff to contact whatever whoever is in need of service at whatever time they have ...
Guest over 2 years ago in RingCentral Phone 0 Under review

Remove all failed faxes on entire account

Instead on logging in per extension to remove failed faxes, customer must have the option to remove failed faxes on entire account in Admin Portal
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Polycom Transfer to Directly Voicemail

You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
Guest almost 2 years ago in Hardware 0 Under review

Globally Block Forwarding to Outside Lines

We would like to have the ability to only allow our users to forward to extensions that are within the RingCentral system. This would allow us to make sure that no business calls leave the platform and are subject to the rules and policies of the ...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow Admins to see Hidden Users in the RC App

As admins, we would like to be able to call and message all users without having to go into the Admin portal to look up their direct line and/or email if they are hidden. It would be helpful for hidden users to remain hidden from everyone except f...
Gabriela Ramirez 11 months ago in RingCentral Web/Desktop App 0 Under review

Specific Ringcentral saved contacts "Texts" gets forwarded to team/group under Ringcentral "messages"

I believe there must be a process where we can select few contacts whose content/data which we get over "texts" need to be forwarded among team members in a group of selective people. This way the contact need not to be harassed, if the other is r...
Arpit Marwaha 11 months ago in RingCentral Web/Desktop App 0 Under review

SNAPCAM AVAILABLE FOR MEETINGS

It would be great if we can use snapcam during meetings
Amara Abrina | Recruitment Specialist MON -FRI: 6PM-3AM (MNL TIME) 11 months ago in RingCentral Meetings & Webinar 0 Under review

Show Where Email is assigned if trying to Add Email to an Extension

Currently, if you attempt to add an email as a fax sender, and that email is assigned to another extension, there is no way, other than to manually check every extension to find that email address. This is daunting when you cannot export all exten...
Donnie Brewer 11 months ago in RingCentral Admin Portal 0 Under review