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Audio needed for Android Outbound Calls

98% of my outbound calls do not connect or have no audio when using my Android App. If a client calls me it works great. For someone who works out of the office, this is very frustrating and unprofessional. This has been an ongoing issue for over ...
Misty Stroud about 1 year ago in RingCentral Mobile App 0 Under review

Add a Ring Central Button to Calendar Invites in Caldnar

I would like Ringcentral to work with Outlook but I am getting this error in RingCentral: Lost connection to Microsoft calendar.
Nicholai Madias about 1 year ago in RingCentral Integrations 0 Under review

Integration and/or App for SalesLoft

SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Ability to turn off miss call notification on the phone app

I like to get notifications for text but I wish there was a way to turn off the notification for miss calls. I know you can go to the phone setting and turn off all Ring Central notifications but that doesn't help because then that would turn off ...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add time of day rules for receiving notifications and sounds

We are global. With groups using Glip for notification, everyone in the group is notified for new postings. With a group in (Germany, France, Netherlands, India) the folks in the group receive notifications throughout the night, even when based in...
Roger Mulock over 2 years ago in RingCentral Web/Desktop App 0 Under review

Salesforce plugin does not reflect intercompany name when dialing an extension.

It would be beneficial to have verify an intercompany extension or the reverse to have the extension show up when typing an intercompany name.
Sara Adelman over 1 year ago in RingCentral Integrations 0 Under review

I would like to see the Time Zone for the out-bound call I am making.

I would like to see the Time Zone for the out-bound call I am making. The person is not in my contacts. Please consider implementing a Time Zone feature that includes the Time Zone (with Time) popping up on the dialer, for the prefix or area code ...
Guest about 2 years ago in RingCentral Phone 0 Under review

Option to encrypt call recording on delivery

Due to PCI compliance, many vendors request the call recordings be encrypted. Would like to have an option to encrypt and add a key like pgp so call recordings can be encrypted before delivery to SFTP site.
Guest about 2 years ago in RingCentral Engage Voice 1 Future consideration

Show Extension to connect

Whenever a caller calls the main number and wants to be connected to a specific extension, when the caller is about to be connected to that extension, the name of the extension should appear on the screen.
Amandeep Sharma 6 months ago in RingCentral Admin Portal 0 Under review

Increase SMS Logs in the Admin Portal to at least a year

Would be better if we could retrieve sms logs for at least a year on the admin portal as we can only retrieve 90 days worth of data.
James Peterson 6 months ago in RingCentral Admin Portal 0 Under review