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Alternative SMTP Authentication

Basic Auth for SMTP Relay Authentication will be retired by Microsoft in the near future. (https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-...
Guest 12 months ago in RingCentral Contact Center 1 Under review

Connect to Doodle app

Useful for Zoom, would like for RC
Guest 12 months ago in RingCentral Integrations 0 Under review

Fax Success Rate Data

Provide a metric to measure how often faxes are successfully sent
Roland Angoluan 12 months ago in RingCentral Web/Desktop App 0 Under review

While on the phone tab on ring central application it would be nice to see if my other team members are on the phone, instead of having to toggle over to the Messages tab.

While on the phone tab on ring central application it would be nice to see if my other team members are on the phone, instead of having to toggle over to the Messages tab
Guest 12 months ago in RingCentral Web/Desktop App 1 Under review

Would like phone to ring before reaching automated greeting

Would like the phone to ring before reaching automated greeting
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Add additional phone number to saved contacts

Periodically, we have a need to transfer to an internal employee's cell phone, or secondary phone number. It would be great to add those additional lines to the saved contacts. Please add this feature!
Guest 12 months ago in RingCentral Mobile App 0 Under review

Integration with Dynamics Business Central as a CRM tool

Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.
Guest 12 months ago in RingCentral Integrations 1 Under review

Forward recorded message to phone # I specify without having the employees person VM greeting

Allows for the business to have one standard VM
Guest 12 months ago in RingCentral Admin Portal 1 Under review

rc app mobile keypad sounds

please add a feature to disable the keypad sounds on RC app mobile for Android and IOS
John Ramirez 12 months ago in RingCentral Mobile App 0 Under review

Outbound call from deskphone when double-click number in call history on desktop app

Currently, if you double-click a phone number in the call history on the desktop app it initiates the call via the computer. Looking for method where it will initiate the call on the desktop phone instead. Need to use desktop phone for the call an...
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review