Customer Ideas Portal

Adding the ability to play a sound or display an indicator without flashing message content into view, or the ability to snooze notifications so that rather than flashing up for every message, only one is seen per given time interval, or a single ...

Currently the analytics data only refreshes every hour, it would be good to have a way to do this manually. Takes so long testing things when you have to wait an hour for it to refresh! Even just for admins or testing purposes (I'm aware that Live...

Faxes are always transmitted in black and white regardless of if you send an attachment or not. My business needs color transmissions for insurance processing.

It would be handy to be able to export a report of calls vs connects, and to be able to screen for call length (ex. only calls over 30 seconds)

Useful for those times when the recording file size is too big to email or if you want to just send out a part of the recording.

We rely heavily on this app for communication, which includes file sharing. Ability in admin backup to backup files as well.

Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.

RingCentral feature that could be turned on on queues for all members, or extensions, for collecting feedback after the end of a call or option of after every few/X amount of calls. Example, When a caller calls a number/extension/queue group that ...

Is it possible to have different fields show in the cti widget for inbound calls vs outbound calls.

When initiating a video call, please allow disable of the tone that blares out when "ringing" the person being called. Or at lease turn it down a bit. It is too loud and disruptive and forces the caller to turn down or disable audio when "ringing"...