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Independent login/logout for desk phone and RC app for call queue members.

A call queue member may wish their desk phone to remain in queue but their software app not, and vice versa.
Stephen Shaffer over 1 year ago in RingCentral Phone 0 Under review

Ending a conference call with certain members without having to end the whole call

I would like to be able to end a conference call with just a couple people without having to end the whole call.
Ashley Payonk over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Status and Queue visibility in RingCentral in Salesforce.com

Being able to see agents status's and call queues as it shows in the Avaya Cloud Phone App. Agents need to transfer to users that show available but status visibility is not available in RingCentral App.
Stephanie Rensburg over 1 year ago in RingCentral Integrations 0 Under review

Ability to customize the dial pad size

The most current version of the RC App (22.1.31.106750) has shrunk the dial pad to about half of it's normal size. This makes it difficult to dial out or read the keypad. The recommendation is a setting that allows you to adjust the size of the di...
Paul Vazquez over 1 year ago in RingCentral Mobile App 0 Under review

Cronberry

THE #1 MARKETING AUTOMATION AND LEAD MANAGEMENT SOFTWARE
Mark Jackson over 1 year ago in RingCentral Integrations 2 Under review

Differentiating ring for transferred calls

We have over 20 Ringcentral instances for nursing homes where the employees are used to having an audible difference between calls comiing into the main call group and transferred calls. Upon upgrading them to RingCentral they are missing that fea...
Jane Packard over 1 year ago in Hardware 0 Under review

Block callers from Exchanges within area codes

Block callers from All Exchanges within an area code. 913 521 XXXX.
Stephen Shaffer over 1 year ago in RingCentral Phone 0 Under review

Allow ANY email to be added to Glip as a conversation end point. Not JUST those on a Glip allowed list.

Allow ANY email to be added to Glip as a conversation end point. Not JUST those on a Glip allowed list.
Stephen Shaffer over 1 year ago in RingCentral Admin Portal 0 Under review

RC Video recording download/view webpage activates my camera and microphone upon accessing URL

URLs sent via email for RC Video recordings (https://v.ringcentral.com/welcome/meetings/recents/recording/...) opens my camera and microphone in the web browser each time I navigate there. There's no reason for my camera or microphone on this page...
Lani Pollard over 1 year ago in RingCentral Video 0 Under review

Independent Evaluation Not Tied to an Interaction

We need Ring Central to give us the ability to create an independent evaluation not tied to an interaction (call or email) that are sent in RC Contact Center. We need to evaluate live chats and back office items that are not handled in Ring Central.
Brenda Orozco over 1 year ago in RingCentral Contact Center 2 Needs more information