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All ideas

Showing 4758

Remove all failed faxes on entire account

Instead on logging in per extension to remove failed faxes, customer must have the option to remove failed faxes on entire account in Admin Portal
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Polycom Transfer to Directly Voicemail

You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
Guest almost 2 years ago in Hardware 0 Under review

Globally Block Forwarding to Outside Lines

We would like to have the ability to only allow our users to forward to extensions that are within the RingCentral system. This would allow us to make sure that no business calls leave the platform and are subject to the rules and policies of the ...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Sync Contacts between extensions & Task Extension Assignment

Have an optional "button" either in the Soft Phone or online to give me the option to "sync contacts" between all or various extensions to allow all office service staff to contact whatever whoever is in need of service at whatever time they have ...
Guest over 2 years ago in RingCentral Phone 0 Under review

Add a feature to allow users to just receive text messages

Along with Business SMS permission there should be another feature to only allow users to only receive or just send text messages.
Amanda Bradbury almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Hang-Up sound

after speaking with client or anyone from organization there is no sound indicate person hand up the call unless I go to app to see if they really hang up.
Guest 11 months ago in RingCentral Analytics 0 Under review

Merge 2 separate calls

Some time I have 2 separate calls that i want to merge both call together there is no option for it.
Guest 11 months ago in RingCentral Analytics 0 Under review

Support Configuration of Presence on Yealink T46G

We manually configured our Yealink T46G, but tech support does not currently have a way to make the DSSKEY setting for BLF reflect the presence of users currently on calls. We have shortcut buttons for the users in our office on the screen, but we...
Guest over 2 years ago in Hardware 0 Under review

Add CCRN to directory in RC Office

Now that numbers are no longer cloud connect users, we cannot transfer a call from RC Office to Contact Center. Dialing the entire number is extremely cumbersome. It would also be greatly beneficial to be able to add the name to the CCRN on the RC...
Stacy Palmer over 2 years ago in RingCentral Phone 0 Under review

Add abilty to search and add vanity US toll-free numbers on UK multi-site system

This is currently available on the US based systems.
James Ronald over 2 years ago in RingCentral Admin Portal 0 Under review