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Hang-Up sound

after speaking with client or anyone from organization there is no sound indicate person hand up the call unless I go to app to see if they really hang up.
Guest 11 months ago in RingCentral Analytics 0 Under review

Merge 2 separate calls

Some time I have 2 separate calls that i want to merge both call together there is no option for it.
Guest 11 months ago in RingCentral Analytics 0 Under review

Service Monster CRM integration

We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with...
Guest over 2 years ago in RingCentral Integrations 2 Under review

Remove all failed faxes on entire account

Instead on logging in per extension to remove failed faxes, customer must have the option to remove failed faxes on entire account in Admin Portal
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Polycom Transfer to Directly Voicemail

You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
Guest almost 2 years ago in Hardware 0 Under review

Globally Block Forwarding to Outside Lines

We would like to have the ability to only allow our users to forward to extensions that are within the RingCentral system. This would allow us to make sure that no business calls leave the platform and are subject to the rules and policies of the ...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Add a feature to allow users to just receive text messages

Along with Business SMS permission there should be another feature to only allow users to only receive or just send text messages.
Amanda Bradbury almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Sync Contacts between extensions & Task Extension Assignment

Have an optional "button" either in the Soft Phone or online to give me the option to "sync contacts" between all or various extensions to allow all office service staff to contact whatever whoever is in need of service at whatever time they have ...
Guest over 2 years ago in RingCentral Phone 0 Under review

Display Name As Required Field Upon Joining Meeting

Suggestion to discard the existing feature which auto-populates a user's "Display name" w/what appears to be a device ID/name and replace that with an empty required field for "Display name" so that users will type a discernible display name that ...
Korey Scott almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Allow Alternative Setup for RingCentral Meetings Calendar

Some clients may not use Outlook or Google calendars and need an alternative setup. We need to see the upcoming meetings list using the calendar application for example. RingCentral Meetings standalone worked well before. The new app will access t...
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review