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Option to block calls from Google Adworks

Subscribers that have relationship with Google or a third-party using Google for advertising purposes been having call forwarding issue. Subscribers need to reach back to their advertising vendor or Google directly to disable call forwarding rule.
Wilhelmina Regal 12 months ago in RingCentral Admin Portal 0 Under review

Point top-level Site extension to call queue or extension instead of IVR (without Custom Answering Rule)

Currently the top level Site extensions are located under the Auto-Receptionist menu, and the only option for business hours is to select an IVR (after hours allows an extension). Really these Site objects should be moved outside of Auto-Reception...
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Role to Allow Adding Users with Softphone but restrict purchasing desk phones

We would like our Phone System Admins to be able to add User licenses with the free softphones, but not have the ability to purchase desk phones.
Guest 12 months ago in RingCentral Admin Portal 1 Already exists

Different physical phone ring tone or user whisper at pick up for queue calls vs direct dials.

All of my users are in a mixed phone environment, they receive queue calls at anytime and direct dials. Users have no real way of quickly separating the two before they answer a physical phone.
Guest 12 months ago in RingCentral Web/Desktop App 1 Already exists

Airpods not working on the desktop rc app

the desktop rc app is not supporting the airpods but before it works with the old app
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Display voicemail last accessed date on portal

The majority of our users use deskphones. To help ensure that all voicemails are attended to in a timely manner it would be helpful if on the RC Portal next to the Msg column if there was a date/time stamp indicating the last time the mailbox was ...
Susan Pieroni 12 months ago in RingCentral Admin Portal 0 Under review

set retention period for RC App team messages by team

Different types of team require different retention periods - for example we have project teams where the retention period will vary by project life and more social teams where we only need a short period. At the moment, all periods have to be set...
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Ability to track who disabled an account in the RC app using the audit trail

If an admin disables an account we don't know who? Especially in very large accounts?
Don Marshall 12 months ago in RingCentral Web/Desktop App 0 Under review

Dial by assigned number

When using the dial pad to make an outgoing call, it would be helpful to be able to dial by the data (numerical digits) that is entered into the company name or the title field. In our line of work, the contacts are created using the unit number a...
Guest 12 months ago in RingCentral Phone 0 Under review

Athena Electronic Medical Records

Athena EMR/EHR system for medical practices
Guest 12 months ago in RingCentral Integrations 1 Under review