Customer Ideas Portal

Useful for Cloudflare inbound Sales call routing to auto adjust hours in the Main IVR Custom rules for each of our 3 world regions For PST -> PDT and PDT->PST changes we have to manually adjust the working hours for UK and Singapore (APAC an...

It is a lot of work to open my faxes one at a time to be able to download the attachments

A customer of mine would like to get all missed call details so they can give the callers a call back, in a way that they do not need to download the logs, save into Excel file and do the filtering

Multiple Folders within Contacts to organize contacts . I have current clients, real estate agents, Insurance agents, past clients and many others and it would be nice to have them sorted into different folders

When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.

Is there a feature where I can set up RC to continuously call a series of numbers and if someone answers the phone call, then, it gets connected to one of our live agents?

My problem is I am often on one or two calls already. I cannot constantly have the current call interrupted and HAVE to take/respond to the the next call. Many of my calls are from gov officials overseas who are hard to reach. I also do not have t...

Call Handling & Forwarding to separately ring Desktop & Mobile Apps

I want to know what time our employees is logging in want to have a way to know the exact time when they logged in to there apps

Build in the block a callers number in a message only extension like it is in a full user account for those message only numbers built as fax numbers.