Customer Ideas Portal

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?

In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these syst...

Thousands of auto repair shops use TekMetric (client billing software) AND RingCentral. To integrate the two programs would be so very helpful!!

Large Restaurant chain would like to have the option to bulk change the hours of operations, time of day, store hours, etc. in the RC Office IVR menu/settings.

currently the export reports ran in RC app by admins fall off automatically after 30 days. Admins would like to be able to delete those export reports manually before the 30 days mark.

Chrome Extension: ability to keep a session live, without any need to login again for longer time on the PC/chromebook even if the PC/chromebook has been shutdown .

If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.

Cisco Jabber recognises your location based on network info. If it's not a network it recognises, it asks you to define a new location. For example, if you're working 2 days in the office 3 days at home, then once you've added those two locations,...

When setting a task for a team member, currently they are not "pinged".We have many "teams" set up with multiple members on each team. It would be most helpful when assigning a task, the team member the task is assigned to is notified rather than ...

Our workflow requires simultaneous ringing for our offices so any available rep can pick up the incoming calls. Currently, the only way to do this is with a ring group designating the main lines for the offices as the extension. When the calls are...