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Customer Ideas Portal

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Adding Immersive View

It would be very helpful to add "Immersive View" to the Ring Central platform (similar to what zoom has done: https://blog.zoom.us/introducing-zoom-immersive-view/?utm_source=social&utm_medium=organic-social&utm_campaign=). This will be es...
Guest about 2 years ago in RingCentral Meetings & Webinar / RingCentral Video 0 Under review

Better default IVR voice

add a better default IVR voice that can speak more smoothly, naturally, and doesn't rush everything it says
Cory Barnes about 2 years ago in RingCentral Admin Portal 0 Under review

Cheaper license for phone use only

Add a cheaper license type for digital lines assigned to a phone (not a user) Allow it to use intercom/paging and be part of a queue, but won't need meeting support or eFax This makes sense in offices where phones are shared but hotdesking isn't a...
Cory Barnes about 2 years ago in RingCentral Web/Desktop App 0 Under review

Don't change Region on Chrome Extension everytime it updates

Seems a bit odd, so each time RingCentral releases a update for the Chrome Extension we have to tell all our users to change their region back to UK? Seems a bit mad to default to the US, why can't it remember what the setting last was? It affects...
Kyle Workman about 2 years ago in RingCentral Web/Desktop App 0 Under review

low vison jaws and zoom reverse with ring central compatability

i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, ...
Guest about 2 years ago in RingCentral Integrations 3 Under review

Allow people to look through contacts or do other non-phone call things while listening to voicemail

This would be useful so if I need to look at another feature, I can do that while listening to a voicemail. Right now, I played the voicemail and it stopped when I moved away from the phone tab
Barbie Osorio DeSoto about 1 year ago in RingCentral Engage Voice 0 Under review

Add ability to hide the "with xxx" part of the call status

Privacy. Nobody else really needs to know who the CEO is on the phone with.
Paul Viellieux about 1 year ago in RingCentral Web/Desktop App 1 Under review

Integration with Syncro MSP

I'd like to have an Auto-Attendant ask a caller to enter their ticket number in order to be connected to an agent. The integration would need to pull over ticket number and ticket status from Syncro MSP. The Syncro MSP API does provide that info, ...
Guest about 2 years ago in RingCentral Integrations 2 Under review

i would like to show the number of pages per fax sent and received under call log

i would like to show the number of pages per fax sent and received under call log
Rodolfo Sasabo about 2 years ago in RingCentral Admin Portal 0 Under review

Scheduler App Support Exchange Email

We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.
Guest about 2 years ago in RingCentral Integrations 0 Under review