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Uniformity of Extensions Across Locations

We want to be able to have extension uniformity across our multisite locations. We have may different dealerships and want the positions at each dealership to be able to have uniform extension numbers and then have site codes for internal calling ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

ability to better define rows

I would like to set it up so all like items are on one row. It could be two widgets or three. I don't want the system to group them by size. I would like more control of how the page is displayed.
Mandi Zweifel over 1 year ago in RingCentral Analytics 0 Future consideration

2 extensions on one app, texting included

i am doing 2 jobs right now, and will for at least 2 months. each extension is for a particular job. i need to be able to see the texting on one app so i dont miss any conversations. i have 1 app on my cell phone and one on my desktop but that doe...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Call Queue Lineup

Urgently requesting a feature in which we can view all incoming calls within our queue at once. A "Call lineup" of sorts where all the calls that are awaiting pickup are listed so we know how many more calls need to be answered within a specific t...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Under review

International Calls Report

Hi, it would be really helpful if on our analytics reports we can filter it out to only show International reports. We could really use it on our end.
Guest over 1 year ago in RingCentral Analytics 0 Under review

Dracula Theme

Dracula is a popular dark theme that is easy on the eyes. https://draculatheme.com/
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Dark Mode toggle Button

There is already a 'Auto Refresh toggle switch', why not aesthetically add a toggle for Dark Mode? As far as I can tell there is no dark mode setting for live reports yet either, not good.
Guest over 1 year ago in RingCentral Analytics 0 Future consideration

Call through phone from desktop app

Whilst using the Ringcentral desktop app, I think it would be very useful to be able to input calling number on the dial feature and the option that that call be made through the phone application or the desktop app. Much like how Windows Your Pho...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add a title, note, or name field to Number Transfers

This wouldnt require any crazy coding, but the addition of a field in the Transfer Orders page would be very helpful to keep track, especially for larger companies, where several transfers can be requested, so that internal admins can keep track o...
Ken Bock over 1 year ago in RingCentral Admin Portal 0 Under review

For SMS, settings to set the default phone number and group text checkbox

When sending an SMS, the app will not let you set a default phone number to send the SMS from. Every time my team opens the app, they must choose the correct phone number to text From, before sending a text. This does not exist in RingCentral, I'v...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review