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RC Phone: Call forwarding rule based on a monthly calendar view

Please add an option to forward calls in Ring Central Phone based on a monthly calendar view. ...so at a glance of a calendar month you can see which member calls will be forwarded to, and easily change it when needed. For example, see in attached...
Paul Berberich over 1 year ago in RingCentral Phone 0 Under review

Call queue auto answer

Allow for auto answer in from a call queue or set up a simple hunt group from main lines. allowing customers to pickup the handset and answer the phone on Deskphones
Dustin Kain over 1 year ago in RingCentral Web/Desktop App 0 Under review

Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating. In a future development, can you fix this?

Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating. In a future development, c...
Alain PIT over 1 year ago in RingCentral Integrations 0 Under review

Placing incoming calls on a park line automatically after a certain amount of rings.

We have a few sites who have asked if incoming calls can be placed on a park line after x amount of rings. This will help them better manage incoming calls and will help decrease the number of voicemails that are left.
Zach Dearth over 1 year ago in RingCentral Phone 0 Under review

Play Call Recording Announcement for Outbound Calls

Being a healthcare facility and having to adhere to HIPAA guidelines, we were excited to see RC have an option to automatically announce calls were being recorded when we call our patients, however, this is causing huge issues as when we dial out ...
Heidi Huebner over 1 year ago in RingCentral Admin Portal 0 Under review

Call schedule or Calendar feature

A feature that allows ring central to add an appointment to a calendar.
Support Vespecon over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Call transcription to text

Transcribing calls to text (like is currently done for voicemails) would be a useful feature in RingCentral. It could likely be paired with CRM systems to have a record of what was discussed on calls.
Marisa Horton over 1 year ago in RingCentral Phone 0 Under review

Please Fix Queue Calls

Currently the queue calls are not showing on LOB analytics. All other calls are appearing but calls related to queues are excluded in the count for each analyst as well. I contacted support and they said it would be addressed but 3 months after an...
Guest over 1 year ago in RingCentral Analytics 3 Already exists

Grouping audio device settings

I use RingCentral in a variety of ways. Sometimes I use it for meetings where I use my PC Speakers and Camera and Microphone. Other times I am making pure calls, where I use a typical Bluetooth headset with the PC. Switching back and forth between...
David Smucker over 1 year ago in RingCentral Web/Desktop App 0 Under review

Send MMS From Zapier

Would like to be able to send an MMS from Zapier
Ethan Blak over 1 year ago in Developer Platform and APIs 1 Under review