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Create a custom answering rule on Mobile APP

Users should be able to create a custom rule on the mobile up for holidays to forward to a voicemail.
Joseph Gorospe about 1 year ago in Developer Platform and APIs 0 Under review

Include incoming number on iOS income-call screen

On incoming calls via the iOS app, all that shows is the "Caller ID" name. A lot of the time, that name is simply the name of a city that the area code is from. The phone number itself is not shown. It would be very useful to see the phone number ...
Allan Fogul about 1 year ago in RingCentral Mobile App 0 Under review

Export List Audio Conference Host/Participant Codes

Make the audio conference host and participant codes part of the user details export.
Nick Rowland Corp about 3 years ago in RingCentral Web/Desktop App 0 Under review

Draft option in Fax

allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Paying the bill.

It would be great for these who wish to pay their bill with a simple click instead of having to add a card make the payment and the deleting the card. One time payments with using prepaid cards would help.
Robert Sarnie about 1 year ago in RingCentral Admin Portal 0 Under review

Red yellow green

on the iPhone app if a call has been answered by my self it should be green. If a call has been answered by one of my teammates, it should be yellow if a call was missed by my self or a teammate, it should be red and as a admin, I should be able t...
Guest about 1 year ago in RingCentral Analytics 0 Under review

Get notifications in the app for texts and not just for messages and mentions.

should get notifications for text, not just through email.
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Add users presence in bulk

I need to add everyone to my presence page in bulk vs. individually adding each user.
Guest about 2 years ago in RingCentral Phone 0 Under review

Enable customers to save their spot in the Queue to have a rep call them back.

Customers would be able to save their spot in the queue and be called back once their number reaches the rep. The customer could continue to do what they need to instead of having to wait until the rep is thru all the calls ahead of them.
Amos Stoltzfus Jr about 1 year ago in RingCentral Phone 0 Under review

RingCentral Contact Centre: MAX Agent Windows Application

Please may we request a Windows Application/Service version of the MAX Agent? The Web Application is problematic for users, particularly those who are remote working on laptops as when agents go on break and the laptop goes to sleep, the MAX Agent...
Fraz Hamid about 1 year ago in RingCentral Contact Center 0 Under review