All ideas

Sometimes our clients join the meeting by browser and we need to be able to put them in Breakout Rooms. It works in ZOOM.

We have users that would like to see the ability to create Custom Labels for the Phone Number for the contact. Creating a custom label instead of using "Other" (or the other predefined labels) would allow them to know exactly what type of number t...

It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.

Provider was able to answer phones on his desktop if i needed to transfer a call to him in his office. Per ringcentral employee it is called "flip call" but since update no longer able to do. Providers loved this feature. per ring central IT featu...

It would allow my company team to share contact information for customers including notes

Transferring messages thread from SMS Magic to Ring Central so that it's easier for us to track information and details we've had with our patients.

Use case: Patients leave voice mail to the extension of the doctor on call. Doctor may or may not be running RC app on the phone. Need a way to notify the doctor, by calling the doctor at the mobile number and at least announce there is a new voic...

Other phone applications I have used allow the user to dock the app somewhere on screen which I greatly appreciated. It was convenient and made certain app features much more visible. This seems like a "no-brainer".

This was just changed and it makes it difficult to select the contact you want to interact with. Please change this back to an arrow. This is a step in the wrong direction.

As admins, we would like to be able to call and message all users without having to go into the Admin portal to look up their direct line and/or email if they are hidden. It would be helpful for hidden users to remain hidden from everyone except f...