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Ring Central \Meetings-Breakout Rooms should allow participants who joined by browser to be assigned to room

Sometimes our clients join the meeting by browser and we need to be able to put them in Breakout Rooms. It works in ZOOM.
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Desktop APP Personal Contacts: Custom Label for Phone Number

We have users that would like to see the ability to create Custom Labels for the Phone Number for the contact. Creating a custom label instead of using "Other" (or the other predefined labels) would allow them to know exactly what type of number t...
Mike Schimento over 2 years ago in RingCentral Web/Desktop App 1 Under review

Access Direct Messages in Outlook Plug-in

It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.
Guest over 2 years ago in RingCentral Integrations 0 Under review

flip calls to desktop

Provider was able to answer phones on his desktop if i needed to transfer a call to him in his office. Per ringcentral employee it is called "flip call" but since update no longer able to do. Providers loved this feature. per ring central IT featu...
70570 Hear USA about 1 year ago in RingCentral Phone 1 Needs more information

Tab for customers contacts

It would allow my company team to share contact information for customers including notes
Carlton Harris about 1 year ago in RingCentral Mobile App 0 Under review

Transferring messages thread from SMS Magic to Ring Central and Integration of RingCentral SMS History with zoho

Transferring messages thread from SMS Magic to Ring Central so that it's easier for us to track information and details we've had with our patients.
Mukarram Razvi about 1 year ago in RingCentral Integrations 0 Under review

Notification via call to an external number for new voice mails

Use case: Patients leave voice mail to the extension of the doctor on call. Doctor may or may not be running RC app on the phone. Need a way to notify the doctor, by calling the doctor at the mobile number and at least announce there is a new voic...
Guest over 1 year ago in RingCentral Phone 1 Under review

Add option to dock the app somewhere on screen.

Other phone applications I have used allow the user to dock the app somewhere on screen which I greatly appreciated. It was convenient and made certain app features much more visible. This seems like a "no-brainer".
Guest over 1 year ago in RingCentral Phone 0 Under review

Remove the hand icon when selecting contacts

This was just changed and it makes it difficult to select the contact you want to interact with. Please change this back to an arrow. This is a step in the wrong direction.
Greg Widener Ext 1171 over 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow Admins to see Hidden Users in the RC App

As admins, we would like to be able to call and message all users without having to go into the Admin portal to look up their direct line and/or email if they are hidden. It would be helpful for hidden users to remain hidden from everyone except f...
Gabriela Ramirez 7 months ago in RingCentral Web/Desktop App 0 Under review