Customer Ideas Portal

I use electronic medical record called Accuro. They have 40000 clients. Other medical records softwares use integration either with windows fax out and in option or internal integration with efax softwares. These softwares include oscar, practice ...

It would be nice when selecting a time frame to be able to select Sun ~ Saturday in addition to last business week Mon~Fri. We can do last 7 days and sort of make that happen with the day of the week we deliver the report, but we'd like to track c...

While we can turn off taking a message, you can't stop one from being forwarded to an extension or (from my understanding) stop texting features of an extension and/or faxing features if someone faxes to the direct dial number of an MVP account. I...

Create a rule to select callers who have withheld their number. Currently you can only input numbers.

I need to have a phone number, that when direct dialed, forwards to the TOP level of the auto-receptionist for our main company phone, so that if we are open, the IVR menu plays and if we are closed, the call is sent to voicemail. Right now, I am ...

This would help sites be able to have their own site numbers display instead of the company wide number of their direct number. This is a big issue for us as we have so many sites.

We wanted to have an option of Call Screening under their Call Queue directly not just under user extension.

We noticed there was a contact listed that is no longer with us -- and is not part of the Web Admin Portal user list at all. Chat support said they'd need to manually request a deletion since there is no way for me as an acct Super Admin to do thi...

Being able to look back to other days to see the answering percentage or abandoned calls

Extensions and user accounts should not be instantly purged and deleted. All messages and voicemails must be able to be recovered if accounts are accidently deleted. Just like numbers removed from an account. Extensions and the data tied to the us...