Skip to Main Content

Customer Ideas Portal

Showing 4262

Control Bandwidth Utilization with RCV

Understand how bandwidth utiliization is being driven - For RCV, is there anything to control bandwidth utilization for video streams?
Rona Orenstein almost 2 years ago in RingCentral Video 0 Under review

RCV - force a certain background for users in a company - do not give users a choice

this is for company branding purposes
Rona Orenstein almost 2 years ago in RingCentral Video 0 Under review

Ability to disable PMI in RCV at company level

All associates will use meeting ID arbitrarily assigned and password enforced - have system assign them
Rona Orenstein almost 2 years ago in RingCentral Video 0 Under review

Need "Press 1 to join" - possesses a security risk of the call being reordered

similar to RCM - RingCentral Meetings, powered by Zoom provides three ways to connect via audio, Dial-In, Computer, or Call-Me. When using the “Call-Me” option, the system will automatically join the audio connection when the dial-out call is an...
Rona Orenstein almost 2 years ago in RingCentral Video 0 Under review

Update Presence Status to show when online and not just within the app

Allowing the status to show when online and not just within the app will provide full insight into employees/coworkers actual availability which was a feature that was extremely useful in Skype. Currently just showing when someone is within the ap...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Admin View to see Addons/Integrations

Currently there is no way to view any Integrations or addons in the Admin Panel. We'd love to be able to see if any folks have enabled anything on our account, this seems like a nice security feature.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Agent performance report

No description provided
Guest almost 2 years ago in RingCentral Analytics 1 Under review

Group Tasks are Clunky

When assigning a task to a group, it is not user-friendly for the assignees to mark the task as complete. There are many steps to checking off the task, and it seems like you're doing it the wrong way when really it's the right way. Additionally, ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Different Call Recording Announcement settings per site

I have 30 sites and I need different settings per site.
Jacob Beach almost 2 years ago in RingCentral Phone 0 Under review

Notification when a user is available for a call or transfer

A notification is sent to an end-user that has toggled this feature on from the HUD within both the RingCentral App and RingCentral Phone App (Mostly Used), the Notification is sent to an End-user when another user is available for a call or trans...
Guest almost 2 years ago in RingCentral Phone 0 Under review