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Chrome Extension: ability to keep a session live

Chrome Extension: ability to keep a session live, without any need to login again for longer time on the PC/chromebook even if the PC/chromebook has been shutdown .
Paul Aubert about 2 years ago in RingCentral Web/Desktop App 0 Under review

Salesforce integration call pop up screen to appear even when salesforce is minimised.

If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.
Guest about 2 years ago in RingCentral Integrations 0 Under review

Detect network when the app launches and set emergency location based on that rather than the user having to manually set it every time

Cisco Jabber recognises your location based on network info. If it's not a network it recognises, it asks you to define a new location. For example, if you're working 2 days in the office 3 days at home, then once you've added those two locations,...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Set task, notify assignee

When setting a task for a team member, currently they are not "pinged".We have many "teams" set up with multiple members on each team. It would be most helpful when assigning a task, the team member the task is assigned to is notified rather than ...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow call queues to work with members that have both a main extension and a hot desk phone

Our workflow requires simultaneous ringing for our offices so any available rep can pick up the incoming calls. Currently, the only way to do this is with a ring group designating the main lines for the offices as the extension. When the calls are...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Able to share RC App via screen share while in an RC app video

I need to be able to train agency staff on the use of RC app and troubleshoot as problems arise. It is very challenging now, due to the fact that when you share your screen when in an RC app meeting you are unable to actually share the RC app itse...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Contact list sorted where numbers come before letters

Contact list sorted where numbers come before letters.
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Allow the option to hide virtual numbers to be used as an outbound call.

We have 2 virtual numbers we have parked so we can get any possible calls from those lines we no longer advertise. However they are visible to users to use them as a line to make an outbound calls with all the apps with RingCentral. We do not want...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

In google chrome extension caller ID

Assigned numbers to IVR should show as company number instead of direct when using Google Chrome Extension.
Guest about 2 years ago in RingCentral Integrations 0 Under review

Ability to sort teams in a folder alphabetically

We have a folder in our Messages list for "Providers". Within this folder there are 40+ providers we regularly work with. As of now, there is no way to sort this list. It would be nice to be able to sort them alphabetically so you could quickly lo...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review