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Customer Ideas Portal

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Glip: Create task as Zapier action

We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Granular User Management Permissions

I would like to see more granular controls in the user admininstration permission group under "Roles", so that we can remove specific abilities such as adding and deleting users, but still give certain staff the ability to access user settings suc...
Elyse Watts almost 2 years ago in RingCentral Phone 1 Under review

choose which users/extensions will be archived

choose which users/extensions will be archived verses all of them
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Report/Export of Emails Listed for All Notifications

There is not a way to identify all email addresses that are listed in RingCentral to receive notifications for message only mailboxes. We have a need to determine if any terminating employee is listed in the notification field to receive notificat...
Bethany Garcia almost 2 years ago in RingCentral Admin Portal 0 Under review

Mass downloading of picture SMS

It would be very efficient if there was a feature where the Ringcentral user is able to download all the pictures sent through Ringcentral by the customer. It is very time-consuming when the user has to go to each picture one by one to download th...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow uploading of multiple contacts on the RingCentral app to make bulk SMS easier

It will be a great feature to allow the RingCentral app to copy contacts from multiple cells of an excel spreadsheet and have it pasted on the To: field or alternatively, to allow uploading of multiple contacts via csv file to make sending out SMS...
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Under review

RingCentral Meeting Anaytics / Reporting

The ability to search meetings is limited to meeting ID or Host. And, the host name must be an exact match as the users profile. Expand search criteria to include wild-card, participants, IP Address, etc.
Jonathan M Farley almost 2 years ago in RingCentral Admin Portal 1 Under review

RingCentral Classic Install / Uninstall

As RingCentral Classic updates have occurred, they have continued to create a new file, rather than removing the outdated version. Provide an uninstall tool to remove all / select legacy versions
Jonathan M Farley almost 2 years ago in RingCentral Web/Desktop App 2 Under review

RC Meetings Launching Browser / Ads

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to launching the installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the brows...
Jonathan M Farley almost 2 years ago in RingCentral Meetings & Webinar 1 Under review

Data that shows time and date of call refusals in Analytics, Performance report

Currently in the Performance Reports in Analytics, only the "# Refused" report is available. Instead, there should also be a report that shows the specific date and time of when calls are being refused in Analytics for Performance report. This wil...
Hannah Tieu almost 2 years ago in RingCentral Analytics 4 Under review