Customer Ideas Portal

Change the color of the "green" available light/icon to a brighter shade. The lack of contrast makes it hard to see rather or not the user is available on most devised. A much brighter shade or different color all together would make it easier to see

In most apps (on Mac), you can paste without style (or matching style) by using shift-command-v, but this doesn't work in the RC desktop app. This is even more important due to the fact that there's no remove formatting option on the text styling ...

I am forced to be in the group chat for my organization. Every time someone posts a gif or makes a comment i get a notification. Even though it is just a small red dot i need to check it every time because it might be a message to me. There is no ...

My business shares two accounts across two buildings next to each other and only one main line number that's known, so being able to park a call and both accounts being able to see it would be useful.

For Polycom phones for instance, be able to put the call queue on the presence, then light up or flash if there's a VM in the box

There should be a Text messages dashboard in the performance report tab

I would LOVE to go into my case portal and be able to filter on the case headers so I can exclude duplicate/closed cases. I always have to sort to get the most recent cases at the top so I can monitor ACTIVE ongoing cases

If you had a message that didn't retain to you but didn't want to delete it incase you needed to text that person again some day then you can find the messages.

It is extremely important to our group to be able to see the duration of video calls, but it seems to have gone away with RingCentral Meetings. Please consider bringing it back.

On the Ring Central Phone App, it shows what vanity number our lead is calling. It shows on the app which 800 number is being called. We can track our lead sources this way. On the Ring Central App, it does NOT show the "To" and we cannot find out...