Customer Ideas Portal

I am having an issue with my Jabra Pro 925. It can work with the ring central app but not on a yealink phone. I know that this is not part of the certified list however we know that there a lot of people aside from us who have this headset. Please...

It would make sense to be able to duplicate a custom rule

Since everyone is working remote due to the pandemic, it's difficult to have calls ring on the apps and pick up a monitored line that receives calls. It would be great if, just like the phones, it would also ring the apps (both PC and Mobile) when...

By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.

Could be useful for independent, low-budget participants in group meetings, as tablets have less capacity to handle larger groups.

Currently the queue calls are not showing on LOB analytics. All other calls are appearing but calls related to queues are excluded in the count for each analyst as well. I contacted support and they said it would be addressed but 3 months after an...

Zoom had an admin data feature which allows the administrator the ability to pull the meeting participation information to show who joined the call, when then joined, and how long they were on the call. Since Ring Central is linked to zoom, is the...

There are so many kpi's, all useful, but higher level execs will not know how to interpret their function. Including the kpi's, preferably as a note in the excel cell where the title exists, similar to the note shown in the online dashboard where ...

please add to the analytics the option to view the percentage of received calls within 30 secs for all users. This is a big help for checking the percentage and if you can also add the specific time for night time shifts

The Archiver app currently has no control over the destination folder - it just syncs directly to Google Drive, and I'm assuming, creates it's own folder on whatever account you synced it with. For our purposes, the whole point of backing up this ...