Teams requires only 3 network rules to completely control all aspects of Teams Voice and Audio traffic. RingCentral requires 18 service entries and 44 separate CIDR block entries. This is very Frankenstein, please consider consolidating your servi...
Admin portal ability to change the subject line for fax to email. And the ability to change it per location, or organizational-wide. If possible to allow the change to be made in the user's RingCentral app, that would be ideal.
My French client would like to dial 4 digits with the area code : For example, he wants to call 3436, he will dial +33 3436. Or adding this number to an extension within the account, and allow the call with this extension.
I would like to share the Dashboard with my team, but I need the Dashboard to be locked. Some agents work from home and others focus on widgets that I do not wish them to see as they focus on the wrong metrics. It is disappointing I cannot stop my...
We should offer a SIP integration to Parlance as a bill on behalf of service. https://www.parlancecorp.com/parlance-is-a-nuance-speechattendant-replacement/
I'd like to know if there is a link I can access directly to easily find the contact history of a client. This would be a huge support for our workflow.For example: app.ringcentral.com/contact/8183368339 would ideally show the texting history, cal...