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Color fax transmissions

Faxes are always transmitted in black and white regardless of if you send an attachment or not. My business needs color transmissions for insurance processing.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Will not implement

Folder with option for sub folder

So the folder would be called "Minor Toolbox" then the sub folders would be like "addiction" and in that subfolder would be documents like worksheets that a caseworker could download and use with the youth they work with
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

HUD list add own Tabs at top to group people listed

It would be nice to organize your HUD list with tabs at the top. The system automatically adds a tab for Park Locations. It would be nice to be able to add your own. For example: We would want to divide our departments. One tab called Parts and be...
Tessa Mabrey about 2 years ago in RingCentral Web/Desktop App 1 Under review

Pull data only from selected users

It seems like the 'missed' calls are calculated from EVERYONE, rather than the selected users. We realized this because our formulas in google sheets doesn't equal 100% with the answered by the 13 users and missed.
Guest over 1 year ago in RingCentral Analytics 3 Future consideration

Look at the product Brightmetrics

They have many features, there may even be a simple integration path, they would run an agent to link to data on Mitel servers, but you could potentially give them an integration path to data linked right on Ring Central, and they have very nice d...
Richard Valenta over 1 year ago in RingCentral Analytics 0 Under review

Add RingCentral dialer pad to dial out in RingCentral Meeting

In RC Meeting, would like to have an option to use the RC dial pad to call external number (such for support) to join a meeting. When dialing out, the external call recipient is only connected to the audio of the meeting.
Jason Lai over 1 year ago in RingCentral Meetings & Webinar 1 Under review

Ability to backup files (not just messages and notes)

We rely heavily on this app for communication, which includes file sharing. Ability in admin backup to backup files as well.
Molly Okerlund over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add Contact to Ringcentral when added to CRM

Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.
Natalie Crown over 2 years ago in RingCentral Integrations 0 Under review

A feature needs to be added to the RC platform to allow for Cost Centers of an account to change the caller ID CNAM to identify that particular group/company with a different name than the corporate company.

All companies with multiple cost centers that have different names at the company's cost centers.
Debra Smith about 1 year ago in RingCentral Phone 0 Under review

Reporting by connected calls

It would be handy to be able to export a report of calls vs connects, and to be able to screen for call length (ex. only calls over 30 seconds)
Guest about 2 years ago in RingCentral Analytics 0 Under review