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Add languages to RC Video closed captioning options

Add languages to RC Video closed captioning options
Stephen Shaffer over 1 year ago in RingCentral Video 0 Under review

Facebook Portal app

Facebook Portal is an $100 Video Conference Unit that allows SME's to cost-effectively integrate Room-based units into Video Meetings. They have a model whereby 3rd Parties can use the platform - Zoom for example can be used. It makes for a great ...
Gareth Bleasdale over 1 year ago in RingCentral Video 0 Under review

Easier way of forwarding phones during business holidays

I seem to get lost in the custom rules. Although I manage in the end, it would be much nicer to just pick multiple different days of the year and say "these are bank holidays / business holidays, do this with the phones..." etc. Rather than add mu...
Jamie Brown over 1 year ago in RingCentral Admin Portal 0 Under review

Treat voicemail messages in the same way as call recordings and store in archive

Treat voicemail messages in the same way as call recordings: Store in Archive Make available to any properly authorised user Callers can leave messages containing important information (cancel an order, change of phone number, email address etc) a...
Tony McGinty over 1 year ago in RingCentral Phone 2 Under review

Synchronize a single address for each Google My Business source connected to the platform

When connecting a Google My Business source to Engage Digital, we would like users to be able to synchronize a limited number of addresses in the "locations to synchronize" field, so that they only receive messages from those addresses, and not al...
Guest over 1 year ago in RingCentral Engage Digital 0 Future consideration

Fix Voicemail Access

If you create a Queue, and a caller ends up in that voicemail, there is no easy way for the members of the Queue to get to that voicemail. They have to be given advanced levels of access (Admin) to the system to access it. Currently, this means th...
Guest over 1 year ago in RingCentral Phone 1 Under review

expand search function to find text used across RingCentral

I was looking for a specific email address that received information. However, I didn't know where the email was used and where it was set up. If the search function would allow searches for specific texts across the site, I could have found the m...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Notification alert for incoming calls while engaged on a call for RC app

Please add a notification alert setting for incoming calls while engaged on a call for the RC app. This is both for direct calls and call queues
John Ramirez over 1 year ago in RingCentral Web/Desktop App 0 Under review

Airbnb does not allow usage of RingCentral as a host contact number

Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral si...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Allow custom role creation on admin dashboard

Hello, I'd like the ability to be able to create custome roles for users, I have a user who needs to be able to review reports and user information but because of security concerns we do not want this user to have super user access to the platform...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review