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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 4772

Add ability to subscribe to Live Reports

it would be great to have the ability to subscribe to live reports since it carries metrix i cant seem to find in performance reports or eob lob reports. for example average talke time and transfer rates arent there
Ara Alepoghelian about 1 year ago in RingCentral Analytics 0 Under review

Attaching pdfs to the text messages

When quoting clients for insurance, I would like to be able to attach a pdf of their quote for them to have, and then message them the quote.
Vic Afetian about 1 year ago in RingCentral Phone 0 Under review

"Rolodex" where you can house all your contacts that the entire company can reference.

Since Ring Central is for calls both incoming and outgoing it would be nice to be able to add contacts that the company uses such as vendors you work with, site contacts, etc.. Currently you can only add "Personal Contacts" which only the user can...
Luis Alvarez about 1 year ago in RingCentral Contact Center 0 Under review

Face Recognition for logging in

Would be way faster than typing in a password
Guest over 2 years ago in RingCentral Mobile App 1 Under review

Assignment and tracking of University lessons to users

It would be extremely helpful if we could assign University lessons to users and track their completion.
Tom Barnard over 2 years ago in RingCentral Admin Portal 1 Under review

Expanded Hud Layout Options

Would like Hud layout options- Grid view.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Missed call in Super Admin Ext 301

we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu. it appears a lot of the missed calls whi...
Guest over 2 years ago in RingCentral Mobile App 4 Under review

Notifications from the service web or app that deleting more than 50 contacts are not allowed.

Notifications from the service web or app that deleting morr than 50 contacts are not allowed.
Dante Ezar Jr. over 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow SETTINGS Options to DELETE/DEACTIVATE User Account!

Please READ carefully as the issue is not what you might think, nor simple. Currently there’s a Developer GLITCH in RC App where if a User creates an account using "company email" not through the Admin Portal, NO ONE including Admin and the User c...
Guest over 2 years ago in Developer Platform and APIs 1 Under review

Make it possible to copy the phone number directly from the call list

It would be helpful to copy the phone number directly from the call list.Currently, the only way to copy the number of a caller is to click on that call, open the call details, and copy from there, which takes extra clicks.
Igor Roshchin about 1 year ago in RingCentral Phone 0 Under review