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For Super Admin to access other users Glip messages

For Super Admin to access other users Glip messages
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

STANDALONE OR DOCKED CHAT WINDOW

I notice when chatting with someone, I can't navigate to another area without leaving the chat. can you make it that the chat window can be docked to a corner of the Ringcentral Webapp or Desktop app. Kinda like google does their chat. Thanks.
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Voicemail Messages Retention Period

RingCentral Office voicemail recordings are retained indefinitely until deleted by the end user by one of three methods; RingCentral Service Portal, Google Chrome Extension, or by manually dialing into the voicemail box and deleting the message. A...
Jonathan M Farley almost 2 years ago in RingCentral Admin Portal 2 Future consideration

RingCentral Meetings Record Option

RingCentral Meetings, powered by Zoom recording option is a system wide setting. When enabled, all “Hosts” can record a RingCentral Meeting. Allow from a system administrator level the ability to enable/disable RingCentral Meetings recording featu...
Jonathan M Farley almost 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Enable Press “1” to join a RingCentral Meeting

RingCentral Meetings, powered by Zoom provides three ways to connect via audio, Dial-In, Computer, or Call-Me. When using the “Call-Me” option, the system will automatically join the audio connection when the dial-out call is answered. Although th...
Jonathan M Farley almost 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Disable PMI in RingCentral Meetings

RingCentral Meetings, powered by Zoom offers two options for scheduling, and starting a RingCentral Meeting; Generate a Meeting Id or use PMI. Allow from a system administrator level the ability to enable/disable the PMI option for RingCentral Mee...
Jonathan M Farley almost 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Groups > Call Quesues - "Expand/collapse All" queue members button to save having to click arrow next to each queue

At the moment its not possible to see all the queues that a user is a member of, the work around is to go to the call queues page, expand all the users members list and do a page search for the users name. The problem is you have to click the arro...
Mike Ashley 11 months ago in RingCentral Admin Portal 0 Under review

Contact integration with KarbonHQ

It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)
Guest 11 months ago in RingCentral Integrations 2 Under review

Face Recognition for logging in

Would be way faster than typing in a password
Guest 11 months ago in RingCentral Mobile App 1 Under review

Assignment and tracking of University lessons to users

It would be extremely helpful if we could assign University lessons to users and track their completion.
Tom Barnard 11 months ago in RingCentral Admin Portal 1 Under review