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if desktop app not enabled then disable queue

When a users desktop app is not activated, this is not reflected in any of the queues they are in, so their extension still rings, can it be set that if the desktop app is not active then neither are the queues
Cliff Aves about 1 year ago in RingCentral Web/Desktop App 0 Under review

Show "TO" information on Dynamics 365 module!

We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentia...
Guest about 1 year ago in RingCentral Integrations 0 Under review

Need standalone app for RingCentral Video like RingCentral Meetings

The standalone Meetings app was perfect for users who do videoconferences all day but do not need to learn to navigate the overly busy RingCentral app. RingCentral Video needs to be in a standalone version like Meetings was.
Catherine Smithmyer about 1 year ago in RingCentral Video 0 Under review

Simplify RC Desktop and RC Mobile login process

A number of our users have complained about the 4 screens they have to go through just to login on both the RC Desktop and RC mobile apps. First picking Sign In, then a screen with how to sign in, then your e-mail/phone number, then finally your p...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Easier location to retrieve scheduled meetings. Cannot find

Can you just add a Scheduled Meetings button for webinars already on the schedule so we can send them out to people? I cannot find where they are once scheduled and I need to send reminders out to the team.
Guest about 1 year ago in RingCentral Web/Desktop App 1 Already exists

need to have more than 10 call forwarding to third party number

info@carolinareach.com need to have more than 10 call forwarding to third party number for after hours
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Queue Management Reports - Improved Analytics

RingCentral office should make it clear on the Admin portal what it can and cannot do for subscriptions and recurring reports for Queue Management. It seems like a very simple function that should have been included as part of the reporting analyt...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Allow SCIM user extension creation without using a digital license

Would like the ability to provision users without digital license. Many users don't need a digital license until later on after onboarding, and the assignment of phone number/desk phone is a manual process so the user receives a phone number speci...
Brian Niewohner about 1 year ago in Developer Platform and APIs 0 Under review

Audit Trail should include changes made to meetings account settings

We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings
Sharon Basinger about 1 year ago in RingCentral Admin Portal 0 Under review

Add Top Producer CRM to integrations list

Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central...
Guest about 1 year ago in RingCentral Integrations 1 Under review