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Add a way to see if a call queue had VM on the Phone

For Polycom phones for instance, be able to put the call queue on the presence, then light up or flash if there's a VM in the box
Greg Rinehart over 1 year ago in RingCentral Phone 0 Under review

Add the Site Number for Outbound Calls in the RingCentral Desktop App

This would help sites be able to have their own site numbers display instead of the company wide number of their direct number. This is a big issue for us as we have so many sites.
Kayden Andrus about 1 year ago in RingCentral Web/Desktop App 0 Under review

On the new "Ring Central App" add the "To: [phone number]" that is being called

On the Ring Central Phone App, it shows what vanity number our lead is calling. It shows on the app which 800 number is being called. We can track our lead sources this way. On the Ring Central App, it does NOT show the "To" and we cannot find out...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add Contact Profile Photo in the Windows App and Android App

I would like to have the ability to add a profile photo for my contacts in the Windows app and in the Android app.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ring Central \Meetings-Breakout Rooms should allow participants who joined by browser to be assigned to room

Sometimes our clients join the meeting by browser and we need to be able to put them in Breakout Rooms. It works in ZOOM.
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Access Direct Messages in Outlook Plug-in

It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Get a number porting process that works.

I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just wai...
Ron Depner 7 months ago in RingCentral Phone 0 Under review

Audit is missing in some areas

IRV menus which are not changed often but when something changes like removed or change it would be nice to be able to track whom made the change or was it some system glitch (which I suspect in my case) that deleted the entries in my main number ...
Ken OConnor 7 months ago in RingCentral Admin Portal 0 Under review

Add a label for each call

Please add labels to each call so we can export reports about specifics calls, example, new clients, follow up, wrong calls, etc etc
Guest 7 months ago in RingCentral Analytics 0 Under review

Ability to change the times the prompt is played if caller enters no action

Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
Island Practice Management 7 months ago in RingCentral Admin Portal 0 Under review