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Set different caller ID for outbound calls using the line keys of the expansion module

The customer wanted to have the ability to set up different outbound caller ID numbers on the line keys of their expansion module for their users to be able to call out using their company numbers without having to change it on the service web.
Radney Porcioncula over 1 year ago in RingCentral Phone 0 Under review

Add ability to change Availability Status for individual and Queue from Desk Phone

When using actual desk phones with Ring Central, there needs to be a way to change your availability status for both as an individual and as a member of a call queue. Whether this is done via a softkey or a key combination such as *(number combina...
Guest over 1 year ago in RingCentral Phone 0 Under review

Integrate with Marketing Pro

This is a CRM and client marketing app.
Guest over 1 year ago in RingCentral Integrations 1 Under review

Allow extension to be dialed automatically

Like on our cellular could be cool the be able to include the extention with a "break". On iphone i thing it's the ",". So we can work with "callto:" link and add the extention in our contact.
Stéphane Beauchamp over 1 year ago in RingCentral Phone 4 Under review

Enable Call Queue Pickup Members feature without requiring the "Enable me to pick up a monitored line on hold" option

There is a feature in a Call Queue that allows you to specify Pickup Members for the Queue but it only works if you have the “Enable me to pick up a monitored line on hold” option checked under the User’s Presence settings. But turning that settin...
Scott Hemme over 1 year ago in RingCentral Web/Desktop App 0 Under review

Static page | For not having to leave the ring

It would be nice to add an option for organizations to post their management tools inside the ring, such as a small static page that can be modified over time so that companies can post there the links they use, their tabs, or other documents. Th...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Call Pickup for Forwarded Calls

Need the ability to pick up calls that are forwarded to other extensions. This would work in the same way that the direct call pick up funcion works, so you can hear another person's call ringing and dial extension to pick up. Use case is for a Pa...
Emma Murray over 1 year ago in RingCentral Phone 0 Under review

Application installation/usage by device for NIST/CMMC compliance

Report to show which users have the mobile or desktop application installed/logged in and some identifiying information regarding that device (OS, MAC address, IP, etc.)
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Show International calling credits bundle usage on Call Logs

Having a column on Call Logs specifically for calls using up the International Calling Credits Bundle would be a big help. We have over 300 users. 70 of which have global office numbers. It's difficult to keep track of which US extensions are maki...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Allow login to login.ringcentral.com with Ad blocker enabled

Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.
Marty Mullane over 1 year ago in RingCentral Admin Portal 0 Under review