All ideas

When assigning a task to a group, it is not user-friendly for the assignees to mark the task as complete. There are many steps to checking off the task, and it seems like you're doing it the wrong way when really it's the right way. Additionally, ...

A notification is sent to an end-user that has toggled this feature on from the HUD within both the RingCentral App and RingCentral Phone App (Mostly Used), the Notification is sent to an End-user when another user is available for a call or trans...

Add the ability to select the time frame that triggers a user's status to go from available to idle/invisible. Make the "inactivity time" a selectable value.

WhatsApp has this iOS feature. If you search for a contact using spotlight search, the WhatsApp shows and has a one touch option for going into the app to communicate with that user. It would be nice to have the same RingCentral feature.

The desktop app lets you dial by name, however the mobile app only has a link to the contacts section. Please add the same ability that exists in the desktop app.

There is a green bar in the softphone app that lets you transfer from a deskphone however the reverse function does not exist.

I recently started as a security manager for my company and was in shock to find out that the emergency number that is posted at all our buildings and campuses rings on only one phone. This is very concerning. If someone calls an emergency line fo...

When a 911 call is placed, all 911 alert recipients should be part of a queue to be able to pick up and listen to the call in real time. This will allow internal emergency teams to be fully aware of all aspects of the emergency, without wasting pr...

A plus for all RC customers.