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Additional Reporting Feature on Call Log: How long it takes to answer a call

Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.
Guest almost 3 years ago in RingCentral Phone 1 Under review

Being able to provision 2 or more Digital Lines on 1 desk phone

Being able to provision multiple lines under one phone so they may be able to receive and distinguish calls from multiple business/TN using just 1 device
Denice Abbey Dizon almost 2 years ago in RingCentral Phone 1 Under review

RingCentral Meetings Call Me feature to say "Please press option 1 to join the meeting"

When putting in a number under the Call Me option when joining audio in a RCM, there was a way for the system to say "Please press 1 to join the meeting" before joining the audio in the meeting
Hannah Tieu almost 3 years ago in RingCentral Meetings & Webinar 0 Under review

Expanded Hud Layout Options

Would like Hud layout options- Grid view.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Missed call in Super Admin Ext 301

we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu. it appears a lot of the missed calls whi...
Guest almost 2 years ago in RingCentral Mobile App 4 Under review

Allow SETTINGS Options to DELETE/DEACTIVATE User Account!

Please READ carefully as the issue is not what you might think, nor simple. Currently there’s a Developer GLITCH in RC App where if a User creates an account using "company email" not through the Admin Portal, NO ONE including Admin and the User c...
Guest almost 2 years ago in Developer Platform and APIs 1 Under review

Export List Audio Conference Host/Participant Codes

Make the audio conference host and participant codes part of the user details export.
Nick Rowland Corp almost 3 years ago in RingCentral Web/Desktop App 0 Under review

RingCentral.exe invoking Powershell

Why does RingCentral.exe invoke powershell. You do know that this is considered malicious activity by next generation endpoint protection.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Gamification

Gamification across RC products for contact centres and sales teams = Great for productivity + I read somewhere that gamification is worth about 14.4Billion across the globe!
Guest almost 2 years ago in RingCentral Contact Center 1 Under review

Search for user within role (eg, host only)

Allow us to search for webinars based on the host, co-host, panelists. We want to find all events a person or group hosted and it also shows ones they attended.
Guest 12 months ago in RingCentral Analytics 0 Under review