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Much Needed - Simple: Custom Label SMS Group Chat Threads

RC is like a dream solution for me. Almost perfect. Just one thing I would like to have the ability to do is customer label my SMS threads that have more than one contact.
Greg Richardson over 1 year ago in RingCentral Mobile App 0 Under review

Analytics on returned missed calls and voicemails

it would be useful to be able to analyze which missed calls and voicemails have been returned. We are operating medical practice and our goal is to return all voicemails ASAP. Currently we are exporting all the calls in the Excel and then through ...
Biljana Uzelac over 1 year ago in RingCentral Analytics 0 Under review

Allow presenter to "spotlight" their mouse in RC Video meeting (RC Meetings feature)

RC Meetings had the following feature: Show a specifically colored (ideally red) icon with the mouse to "highlight" certain areas on the screen. This feature was in the area where you can also "mark up" the screen to draw circles to indicate certa...
Lani Pollard over 1 year ago in RingCentral Video 0 Under review

Add the ability to copy and paste an image into an outgoing text message

No description provided
Guest about 3 years ago in RingCentral Web/Desktop App 1 Future consideration

Mass VoiceMail (Broadcast)

Every phone system since the 90's had a feature to send a global or mass voicmail message to all phones or a group of user's . I would like to add this feature, since many have physical phones and text messaging isn't an option. It is a significan...
Asa Blum over 2 years ago in RingCentral Admin Portal 2 Under review

Can we add the capability to send audios

Would safe some minutes if we include the capability to share audios in our chat conversations, Thanks!
Joel León about 1 year ago in RingCentral Integrations 0 Under review

Preserve groups and direct messages with off-boarded employees

Currently, if you disable/delete a user from the RC admin console, all conversations with this user disappear. This includes direct 1-on-1 communications, as well as ad hoc groups (not just their messages, but the whole group disappears). Often ti...
Chris Rosa about 2 years ago in RingCentral Web/Desktop App 2 Under review

Report showing Users and CQG Voicemails

Would like a report that shows you users/CQGs current number of VMs in their VM inbox. Would like to see date of oldest unheard and total unheard as well as total count of all VMs (both unheard and heard)
Paul Carmichael over 1 year ago in RingCentral Analytics 0 Under review

Virtual Background CPU Check Bypass

No description provided
Noam Shendar about 3 years ago in RingCentral Meetings & Webinar 2 Under review

Playing Recordings During Call

Think it would be a great idea to be able to play a recording during a call. This would help for legality reasons for some companies or for cancellation terms, etc.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review