Customer Ideas Portal
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Phone need to be able to receive/accept as many callers as the phone can take (on as many lines as it has)
Just imagine how our customers feel when they calling us and they constantly going to voicemail. Are they getting what they want ? Doubtfully. What are they thinking about our company? Lazy to pickup the phone or what ?-probably.If your desk phone...
1
Under review
iOS screen sharing in desktop meetings [RingCentral Video
in the 'powered by zoom' meetings application, we had the ability to share our iOS mobile devices if they were on the same wifi. This feature seems to be missing from the RC Video application. We use this a lot to show mobile versions of websites ...
1
Under review
Use scanner directly when composing a fax like it was on the previous version of the app.
the "office@hand Phone" app allowed the user to send a fax by either choosing a file to attach or scanning the document dirctly into the body of the message. The new "At&T office@hand" does not give the option to scan directy for the fax. this...
0
Under review
Company-wide option to prevent outbound calls to all non toll-free numbers
We would like to have an option to prevent phones/numbers in our company from calling non toll-free numbers because none of our employees have a need to call non toll-free numbers and not even having the option to call non toll-free numbers would ...
1
Under review
Disable incoming calls when on a queue call
Our agents are on queue calls, but they get spam calls directly to their direct phone numbers. This confuses them, as they think that they're missing calls. It's also distracting for them. There should be a way to not get notified of incoming call...
0
Under review
