Customer Ideas Portal

For admin or users to be able to set an option for callers to send an automated SMS when calls are unanswered instead of being routed to Voicemail only.

I do not want to upgrade my computer to gain access to RC Desktop Application. I am using using 32 bit OS and RingCental App requires 64 bit.

When using your webinar feature, it would be nice to be able to play music while attendees wait for us to start the call. It would be even more ideal if we could play the music and still test panelist speaker lines without the attendees hearing th...

To add options on what information to be displayed for incoming calls from one of the contacts (e.g. First and Last Name, Company Name, Email, Title)

The RingCentral app HUD (now also available for the desktop) currently allows manual rearrangement of user contacts, but it would be great if they could be sorted alphabetically with just a 'click'.

As per RingCentral article# 5925 https://support.ringcentral.com/article/Paging-Frequently-Asked-Questions.html Only paging device that can be added to the system are CyberData. Requesting to have an option to add an Axis SIP speaker- paging devic...

It would be helpful so that our customers will know that their application has been received.

We only want to see the missed calls information when we're on business hours. However, since our hours each day aren't always the same, it would be a great help if there was a way to set the hours daily to different time periods. As it is, there ...

A plus for all RC customers.

When making a Call Handling template, you do not have the option to create a condition for "Called Number." This may have a variety of use cases, but in my case, I would like to apply a rule to all users that when a fax is sent to their direct lin...