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Customer Ideas Portal

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Additional option to send SMS to callers instead of leaving a Voicemail.

For admin or users to be able to set an option for callers to send an automated SMS when calls are unanswered instead of being routed to Voicemail only.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

RingCentral App compatibility with 32 bit OS

I do not want to upgrade my computer to gain access to RC Desktop Application. I am using using 32 bit OS and RingCental App requires 64 bit.
Wilhelmina Regal almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Adding "Waiting Music" to Webinar Feature for Guesting Waiting for us to start call

When using your webinar feature, it would be nice to be able to play music while attendees wait for us to start the call. It would be even more ideal if we could play the music and still test panelist speaker lines without the attendees hearing th...
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Options for Incoming Call Display

To add options on what information to be displayed for incoming calls from one of the contacts (e.g. First and Last Name, Company Name, Email, Title)
Guest almost 2 years ago in RingCentral Mobile App 2 Under review

Include the ability to sort contacts alphabetically in the RingCentral app HUD

The RingCentral app HUD (now also available for the desktop) currently allows manual rearrangement of user contacts, but it would be great if they could be sorted alphabetically with just a 'click'.
Peter almost 2 years ago in RingCentral Mobile App 1 Under review

Option Add a non-Cyberdata paging device to the paging group

As per RingCentral article# 5925 https://support.ringcentral.com/article/Paging-Frequently-Asked-Questions.html Only paging device that can be added to the system are CyberData. Requesting to have an option to add an Axis SIP speaker- paging devic...
Roland Angoluan almost 2 years ago in RingCentral Phone 0 Under review

would like the system to be able to call a customer as soon as they sign up for our service

It would be helpful so that our customers will know that their application has been received.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Live Reports Call Volume Time Period

We only want to see the missed calls information when we're on business hours. However, since our hours each day aren't always the same, it would be a great help if there was a way to set the hours daily to different time periods. As it is, there ...
Guest almost 2 years ago in RingCentral Analytics 0 Under review

Ability to save your Ring Central App preferences

A plus for all RC customers.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Include "Called Number--User Direct Line" variable in Call Handling Template Menu

When making a Call Handling template, you do not have the option to create a condition for "Called Number." This may have a variety of use cases, but in my case, I would like to apply a rule to all users that when a fax is sent to their direct lin...
Guest almost 2 years ago in RingCentral Phone 0 Under review