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DND on all Deskphones

I would like to see a feature on all Ring Central Deskphones, to integrate their DND status with all other agents/ representatives in the company. We can see when they are on a call, or placed a call on hold, but cannot see if they are on DND. Thi...
Jordan Wright over 1 year ago in RingCentral Phone 0 Under review

Custom recording of name pronunciation when you leave a voicemail for another user

When you call to leave a voicemail for another user, and listen to the message on your Polycom desk phone, it announces who the voicemail is from using a computer generated computer. I've been told there is no way to currently change this. We've d...
Chris Lehrmann over 1 year ago in RingCentral Phone 0 Under review

Edit/delete Scheduled custom reports

Please add function to edit and delete scheduled reports. Thanks.
Guest over 1 year ago in RingCentral Contact Center 1 Already exists

Allow Live Streaming of RC Video.

We would like to stream live video calls to a third party application, ie Digital Signage. Zoom has this functionality now.
Matthew Norce over 1 year ago in RingCentral Meetings & Webinar 0 Under review

RingCentral Conference Add-on

When scheduling in google calendars, there is an option for a RingCentral Video Meeting Add-on. However, if one wants to schedule a meeting without video, there is no option for just adding a Conference call, which there should be instead of enter...
Guest over 1 year ago in RingCentral Phone 0 Under review

Report of users with RC app or Desktop app

A report that an Admin can run to see how many users have installed the RC or the Desktop app
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Change ring tone for RingCentral Chrome Extension

this would be useful to avoid agents from not hearing customers due to the ringing
Guest over 1 year ago in RingCentral Integrations 0 Under review

Ability to change the defaults for RingCentral Video within the Outlook plugin

We would like to change the default settings for the following options: Turn off video for all participants Require a password Participants can only join after me Enable waiting room I made the changes in the RingCentral app for my PMI, but it doe...
Guest over 1 year ago in RingCentral Integrations / RingCentral Video 1 Future consideration

See log in and log out time of users on RC APP

It will be useful to see if users are logging in and out of their app so admin will always be aware who are always ready to take calls.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Add Password Change to RingCentral App

The new app is great and continues to be improved. I would like to see an option for users to at least change their password from within the app. If possible, it would be nice for them to change their PIN and possibly see/change their secret quest...
Scott Walker over 1 year ago in RingCentral Web/Desktop App 0 Under review