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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 4772

Click on user and view team members status from "My Team"

useful so I don't have to search the user to see why they are not available/everyone can use this
PATTY CASBURN BC over 2 years ago in RingCentral Phone 3 Under review

Ability to see upcoming meetings beyond 3 days

After this recent upgrade over the past week (October 13, 2021), the Desktop version lost the ability to see your upcoming meetings beyond 3 days. I often schedule meetings well in advance and like to see them on the internal RingCentral applicati...
T Headline over 2 years ago in RingCentral Web/Desktop App 0 Under review

Share a second camera in a meeting

We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger ...
Rob Morrison over 2 years ago in RingCentral Rooms 0 Under review

Locate a User/Extension to see if they are associated with a Call Queue

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

ability to record call monitoring

Hi Please create a feature that user can record call monitoring when we monitor other user
company . about 1 year ago in RingCentral Admin Portal 0 Under review

Enable editing for "Block robocalls"

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...
Wayne Jackson about 1 year ago in RingCentral Admin Portal 0 Under review

Insert button feature on Salesforce

We will appreciate it if you can add a button to ringcentral app in the salesforce.
Mahir DAG over 2 years ago in RingCentral Integrations 1 Under review

Be able to log the reason for a call

When a call ends it would be useful if the call agent was able to select from a list of categories to log what the call was about. This could be customisable from company to company and would be very useful for reporting what percentage of calls r...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Recording permissions

There should be an option to allow certain users access to other users direct call recordings. We should be able to delegate a department supervisor access to their employees recordings.
Billy Creasy about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability for multiple users/extensions to use a physical phone

We're a mail order company currently using Mitel on-prem. The holiday season is very busy for us and we man our phones in multiple shifts. Would like to see the ability for a user or a users assigned extension be able to login to a phone to share ...
Shannon Bryant about 1 year ago in RingCentral Phone 0 Under review