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Allow callers on hold to disable or change the hold music

One of my clients uses ringcentral. I dread being the first caller to one of their conference calls, because the default hold music is repetitive and (totally my opinion) awful. I may be the only person in the world that doesn't like it, but in th...
Guest about 3 years ago in RingCentral Phone 1 Under review

Face Recognition for logging in

Would be way faster than typing in a password
Guest about 2 years ago in RingCentral Mobile App 1 Under review

Expanded Hud Layout Options

Would like Hud layout options- Grid view.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Missed call in Super Admin Ext 301

we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu. it appears a lot of the missed calls whi...
Guest about 2 years ago in RingCentral Mobile App 4 Under review

Notifications from the service web or app that deleting more than 50 contacts are not allowed.

Notifications from the service web or app that deleting morr than 50 contacts are not allowed.
Dante Ezar Jr. about 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow SETTINGS Options to DELETE/DEACTIVATE User Account!

Please READ carefully as the issue is not what you might think, nor simple. Currently there’s a Developer GLITCH in RC App where if a User creates an account using "company email" not through the Admin Portal, NO ONE including Admin and the User c...
Guest about 2 years ago in Developer Platform and APIs 1 Under review

Block Annoying Callers from Companies by Name

The ability to block annoying calls from companies by name. For instance, a company with phone numbers all over the state or USA that can bypass you blocking their phone number because they have so many locations and/or phone numbers to call from....
Guest about 3 years ago in RingCentral Phone 0 Under review

Get a number porting process that works.

I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just wai...
Ron Depner about 1 year ago in RingCentral Phone 0 Under review

Audit is missing in some areas

IRV menus which are not changed often but when something changes like removed or change it would be nice to be able to track whom made the change or was it some system glitch (which I suspect in my case) that deleted the entries in my main number ...
Ken OConnor about 1 year ago in RingCentral Admin Portal 0 Under review

Add a label for each call

Please add labels to each call so we can export reports about specifics calls, example, new clients, follow up, wrong calls, etc etc
Guest about 1 year ago in RingCentral Analytics 0 Under review