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Allow Teams in Glip to use groups as members.

I use a lot of different zaps with Glip. Manually adding users to each team is time consuming. I'd like to be able to assign users to groups and then assign those groups to each Team. That way I can add a new user to a group and have them automati...
Jordan Brewer almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Record separate files for each live feed in RC Meetings

I use the RC Meeting recordings for Youtube videos and other media. I'd like the option to separate out each participants video feed into it's own video file. A second or other option would be to be able to override the Active Speaker recording fe...
Jordan Brewer almost 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Data Retention Policy Verbiage Update

When an Administrator inputs a certain date for the Data Retention Policy, previous messages stay intact. We would like to see the previous messages prior to the time of entry to no longer be visible. If you click the 'Learn More' link on the UI, ...
Cindy Hubert almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Save closed captioning on the recorded meetings.

I would like to use captioning on my meeting, record that meeting, and have the live captioning appear in my recording. I would like to capture the closed captioning on the recording not just visible during the meeting session
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

MMS/Group text capability in Salesforce Integration

In the RingCentral Salesforce integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is...
Guest almost 2 years ago in RingCentral Integrations 2 Future consideration

To show the called number on the call queue to show on the RingCentral App

Currently we have the setting set to show the called number on the call queue but it is only working on a desk phone and RingCentral Phone App. Hoping we will also have this working using the RingCentral App
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Option to disable the beep before a page

Give us the option to disable the beep when paging.
Guest almost 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 6 Future consideration

Recordings - Please record in Stereo instead of Mono

We need the recordings to be in Stereo instead of Mono.
Jason Thompson almost 2 years ago in RingCentral Meetings & Webinar 1 Future consideration

Analytics by Dept

Would you please create a function so that someone can see analytics for some users but not all? This way the manager of a department may access analytics for their department without being given access to the entire company. I would also suggest ...
Guest almost 2 years ago in RingCentral Analytics 1 Future consideration

Add User Caller ID option: ability to select User's Name as a Caller ID

Allows user to personalize Caller ID settings to choose (i) User Name, (ii) User Direct Tel#, or (ii) User Company's Main Tel#
Guest almost 2 years ago in RingCentral Phone 0 Future consideration