All ideas

It is beyond frustrating to switch desk phones between users in RC admin portal, especially if the user needs to switch to an unassigned phone. Please, add a dropdown under the user which allows you to select the phone assigned. Put the same dropd...

It can be fun.

You already support all of the other phones in the range of very popular handsets. It should be very easy to add this model.

EE has already dropped IPV4 and other networks will be dropping it soon, so it is quite important to know when RingCentral will be updating it to IPV6 otherwise it will stop working soon. My phone is on EE and I can't use the Ringcentral App or my...

A report in the Admin portal to track toll-free number usage against purchased billing plans purchased/ I would prefer to be proactive than reactive when purchasing billing plans for toll-free usage.

We have spreadsheets and documents with contacts shared with an office. Our new network is not compatible with the RingCentral Phone app where we could highlight a phone number, hit a hotkey and ringout the number. I've found the Chrome extension ...

When me or one another OR multiple team members are having a voice call - To add/switch to Screen Share is very very very cumbersome and frustrating. It sends a message to the other users to join a meeting while I am already logged onto the meetin...

We have a folder in our Messages list for "Providers". Within this folder there are 40+ providers we regularly work with. As of now, there is no way to sort this list. It would be nice to be able to sort them alphabetically so you could quickly lo...

Whenever a caller calls the main number and wants to be connected to a specific extension, when the caller is about to be connected to that extension, the name of the extension should appear on the screen.

Would be better if we could retrieve sms logs for at least a year on the admin portal as we can only retrieve 90 days worth of data.