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Customer Ideas Portal

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CarPlay

While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
Guest almost 2 years ago in RingCentral Mobile App 0 Under review

Setup Email Notifications on Updated Versions Releases of RingCentral Apps for Salesforce

Please setup Email Notifications to update your clients on your releases of the RingCentral Apps for Salesforce.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Integration with ClientBase CRM for travel agencies and tour operators

ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line ...
Mitch Krayton almost 2 years ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Call Recording Links - https instead of http

Would it be possible for the formula used to generate the Call Recording Link ( rcsfl__Call_Recording__c) in the Salesforce integration to be https:// rather than http://, please? Currently, when users click on the Call Recording link, the call re...
Richard Pomeroy almost 2 years ago in RingCentral Integrations 0 Under review

Ability to export list of billing items

The ability to export the list of billing items would be helpful. This is possible in the users list, but having it in the cost center management console would help.
Damian Marinaccio about 2 years ago in RingCentral Admin Portal 0 Under review

Microsoft/Google contacts in Salesforce add-on

Now that RingCentral supports voice in the web addon for Salesforce, it would be very useful to support Google & Microsoft contacts. Indeed, Salesforce is usually used by a portion of the customer. Therefore, it is important to be able to cont...
Guillaume WIDMER about 2 years ago in RingCentral Integrations 0 Under review

Add call queues to Ring Central app company contacts.

In the company contacts list in the Ring Central Desktop app, you can only see users, you need to be able to see & call your company call queues from this app, just like you can in the other RC apps.
Daryn Redman about 2 years ago in RingCentral Web/Desktop App 0 Under review

Maintaining nickname between RingCentral Meetings

There should be an option to save your nickname between RingCentral Meetings so that you don't need to manually change it every time. For example, rather than defaulting to [Name] every time, you should have the option to save it as [Nickname] or ...
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Larger font for "Join from Browser"

When clicking on the link to join a meeting, the "join from browser" option is at the very bottom of the webpage and seems to be overshadowed by the "launch meeting" option. Some people miss it or do not see it when connecting to the meeting and w...
Guest about 2 years ago in RingCentral Video 0 Under review

Please add the "Call Me" Feature from RC Meetings to RC Video

Most video conference software I use has gotten to the point where there's a "call me" widget from the software instead of making me dial in to a number with numerous long sequences of numbers to input (and only with English prompts). The prior so...
Derrick Hensley about 2 years ago in RingCentral Meetings & Webinar 0 Under review