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Group Memberships to include Ring Groups

It would be helpful if Users / Group Memberships would also show the Ring Groups that users belong to. To take it a step further is would be great to be able to add/remove Ring Groups from the users in this area as well.
Susan Pieroni about 2 months ago in RingCentral Admin Portal 0 New

Auto Assign New Users to HUD

It would be extremely useful to have a new user automatically added to existing user's HUD automatically. This would ensure that all users can quickly contact a new user and not have to worry about manually adding them.
Jason Aubuchon about 2 months ago in RingCentral Web/Desktop App 0 New

Export of attendee list to CSV

When we were using RCM (powered by zoom) before transitioning to RCV we utilized the export attendee list functionality a lot as we use the attendee lists as the equivalent of "signing in" at a physical in person mtg for reimbursment of our member...
Kris Kleinschmidt about 2 months ago in RingCentral Video 0 New

WFM Pro - Display Remaining balance in Hours instead of days

In time off rules, it would be much easier to manage if the time allotments were in hours instead of days, or at least be able to set the preference. As team members use partial days of an absence type, it becomes more complicated than it needs to...
John Bruns about 2 months ago in RingCentral Contact Center 0 New

Shared Status directly shown in the HUD

Last 10 years we used xphone with the teampanel. (its like the HUD of RingCentral). It would be a great improvement if the shared status shown in the HUD directly.
Matthias Georg Mest about 2 months ago in RingCentral Web/Desktop App 0 New

Please make integration with Remote HQ

Zoom has a integration that allows remote browsers for any website or presentation. This would greatly improve the user experience for our remote sales team.
Nathan Teicher about 2 months ago in RingCentral Video 0 New

An ability to create call forwarding profiles that can be recalled based on scenarios

It would be great if it would be possible to have quick-recall call forwarding profiles to allow calls to my extension to behave differently when activated (in addition to the existing availability states). Say, I want a quick recall button for "I...
Daniel Valastro about 2 months ago in RingCentral Web/Desktop App 0 New

Call transfer on mobile

It would be ideal to have the ability to try to warm transfer to multiple people without having to take the customer off hold with each person you try. Right now, if i need to warm transfer on the mobile app to someone in my sales team but they ar...
Melissa Moses about 2 months ago in RingCentral Mobile App 0 New

Change outgoing Caller ID on the fly when call is initiated outside the app

If I'm not using the RingCentral dialer, and initiate a call outside of the app, the caller ID used to make the call is the default one. There's no way to change this on the fly. There are many times when I want to use My individual caller ID as o...
Michael Capehart about 2 months ago in RingCentral Mobile App 0 New

Allow multiple domains to be restricted from signing up on their own.

We have ' Allow users in your email domain to sign up on their own ' set to No in our Administrative settings and it works well for the primary domain. The problem is we have another part of our organization under a different domain that also uses...
Cole Devitt about 2 months ago in RingCentral Web/Desktop App 0 New