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Sync Contact Directories between CISCO 525G IP Phone and Office 365

sync Contact Directories between CISCO 525G IP Phone and Office 365
Guest about 2 years ago in Hardware / RingCentral Integrations 0 Under review

Easy way to convert limited extension to full user

Process of converting limited extensions to full user extensions is complicated.
Cliff Garstka about 2 years ago in RingCentral Admin Portal 1 Under review

RingCentral Meetings font color

Hope there will be an option to change the font color of the meeting interface. I can barely see the font letters in gray which is almost the same shade of the background.
Jessa Remo about 2 years ago in RingCentral Meetings & Webinar 1 Under review

Admin option to send a text as another existing user

It would be nice if there is an option as an admin to send a text as another existing user, aside from the admin number and the company number.
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Screen Saver for RingCentral Meetings Rooms

Currently RingCentral Meetings Rooms can only rotate the background image but does not have an option for a Screen Saver or to Turn off Display (display a black image to keep the screen from burning). This is a necessity for conference rooms where...
Drew Mikos about 1 year ago in RingCentral Rooms 0 Under review

Poly CCX 400 and CCX 700: Digit Map Timeout

A default timeout value is 3 seconds. It is not enough time for users to transfer a call.
Tomo Nakanishi about 1 year ago in Hardware 0 Under review

Update RingCentral agent availability statuses in Salesforce user fields

We distribute new leads to agents within Salesforce using load balancing and availability statuses. Our lead distribution tool can only act on changes to Salesforce fields, however. Currently, we can look at whether an agent is logged into Salesfo...
Guest about 2 years ago in RingCentral Contact Center 1 Under review

Add the comments column in the schedule export report in NiC WFM schedule manager

By adding this column we can improve external reports
Eduardo Rivera about 2 years ago in RingCentral Contact Center 0 Under review

Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration

Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration
Paul Fletcher about 2 years ago in RingCentral Integrations 0 Under review

Integrate with Salespype CRM

Woould allow calling functionality to the CRM.
Scott Magoon about 1 year ago in RingCentral Integrations 0 Under review