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Click on user and view team members status from "My Team"

useful so I don't have to search the user to see why they are not available/everyone can use this
PATTY CASBURN BC almost 2 years ago in RingCentral Phone 3 Under review

Allow ringing to page extension for things like loud ringers and strobes

Can’t alert an Algo strobe when extension rings. Have radio studio that needs silent alerting and led of phone is too small.
Guest 12 months ago in RingCentral Analytics 0 Under review

Ability to see upcoming meetings beyond 3 days

After this recent upgrade over the past week (October 13, 2021), the Desktop version lost the ability to see your upcoming meetings beyond 3 days. I often schedule meetings well in advance and like to see them on the internal RingCentral applicati...
T Headline almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Share a second camera in a meeting

We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger ...
Rob Morrison almost 2 years ago in RingCentral Rooms 0 Under review

Locate a User/Extension to see if they are associated with a Call Queue

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Insert button feature on Salesforce

We will appreciate it if you can add a button to ringcentral app in the salesforce.
Mahir DAG almost 2 years ago in RingCentral Integrations 1 Under review

Be able to log the reason for a call

When a call ends it would be useful if the call agent was able to select from a list of categories to log what the call was about. This could be customisable from company to company and would be very useful for reporting what percentage of calls r...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Transfer unanswered queue calls to auto receptionist

When none of the members of a call queue answer, it would be nice if we could transfer them to the auto attendant so they could try to navigate to whom they wish to speak with or choose to leave a voicemail. The only options are currently leave a ...
Guest almost 3 years ago in RingCentral Phone 0 Under review

When laptop is in sleep mode RingCentral should automatically turn off Accept Queue Calls. to avoid forgetting to turn queue off manually.

When laptop is in sleep mode RingCentral should automatically turn off Accept Queue Calls. to avoid forgetting to turn queue off manually.
Mary Keith 12 months ago in RingCentral Web/Desktop App 0 Under review

toggle between extension while using the app

I use the different extensions on my account for different reasons/businesses. I don't like that in order to check my text messages, missed calls, etc for one extension, while I'm logged into another extension, I have to log off that extension and...
Guest almost 2 years ago in RingCentral Mobile App 0 Under review