All ideas

IVR menus share the same notification rules as the main line. If this was separate, we would be able to send different notifications for different IVR menus to different users

We would like to add additional key presses, this inconveniencing our company. Thank You

remind/inform your customers who are waiting for your service how many clients are waiting before them.

the feature to disable the DND function will surely help our business

Customer Sucess Platform

Please add autoprovision support for Yealink CP935W conference phone

We've moved over to RingCentral Video for meetings since Jan 2021 but the UI is still littered with settings and options for the old RingCentral Meetings. It causes endless confusion.

The VVX 350 Polycom desk phone does not remember the Speaker Phone volume after powering off and on again Please configure the phone, so it remembers the Speakerphone volume. The Polycom phone does remember the Ring volume on the phone when unplug...

Phones in secure locations require the disabling of the speakerphone. Controlling the feature/function from the Admin portal would be extremely useful; especially with a large number of phones to manage.

Enable Audio Stream to play for on hold + IVR to choose type of Music / Content1 - Essential enable Web based URL(s) or ATA input(S) of 1 or more Audio Streams for on hold music.2 - When a person is on hold they can select the type of music they l...