All ideas

Please add the functionality to omit a fax cover page regardless of the email subject line being blank or not. This is a problem for large-scale email to fax operations and is hindering our ability to fully migrate certain labs to the RingCentral ...

The contacts list columns are not customizable. The current design is limited to display contacts by first and last name, only, with phone number displaying below the name. I'd like the ability to customize the view so that I could display by comp...

Ability to change or customize the Play Announcement

Some of our users have poor internet so downloading a recording and then uploading it to some cloud file hosting platform is not the best option. If there was an option to share the recording externally, that would cut down on time and bandwidth.

A lot of users do not like that they have to unselect the "stay on call" box when cold transferring. In our usage of EngageVoice, we direct all users to cold transfer because we utilize a chat program to inform of the incoming call beforehand. We ...

I am a chronic care nurse and I call the same people every month. Is there or could there be a way for me to plug the patient's name, phone number, chart #, and time of call in a task? I would like to use the task section to build my patient list ...

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the browser to existing...

Allow call recording to be enabled or disabled by user or group instead of an account level setting

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.

It would be really helpful if there could be somewhere where you could add a list of frequently used participants or contacts that you could choose from or that would auto populate when you started typing their name to add them to a RC meeting fro...