All ideas

Currently when sharing screen content in RCV there is no way to change the content being shared without stopping sharing and re-sharing. This combined with the many seconds lag in the process of stopping and restarting sharing causes uncomfortable...

We have users that would like to see the ability to create Custom Labels for the Phone Number for the contact. Creating a custom label instead of using "Other" (or the other predefined labels) would allow them to know exactly what type of number t...

Currently, in the RC app (desktop and remote), when integrated with contacts in Outlook, an individual name can be entered and the associated phone number will popup. However, if a company name is entered (and the Outlook contact for the company c...

This is maybe new behavior so maybe my muscle memory needs resetting, but when I want to "Like" a post, I go over to the emoji place and click to see the flyout. "NO. Stop clicking. Now you just hover. If you click, it closes the flyout. Arg." Thi...

Now that we have personal folders it would be a big help to be able to set customizable UMI preferences per folder that over-ride app wide settings. e.g.: no UMI for Teams (only bold the title) all unread UMI for Favorites only @ UMI for personal ...

Could be better if we can have a feature where we can see in the admin portal the list of features we are actively using within RingCentral.

You should add a feature to where you can customized your pre selected status. We have some that never get used and it is nice to just click on the status you want!

When you attempt to call a number from the Chrome extension, it pops up the main app in the last section you were viewing, such as messages or phone. This only really started when the new changes came out, around the March 20, 2023 timeframe. Befo...

It would be very nice if there would be an option to make RC and or Max-Agent automatically set itself to "Absent" as soon as a MS-Team call is received?

Would like to be able to add an external fax# as the Return Fax# for fax Cover Pages. We use it for sending faxes ONLY.