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Update RingCentral to IPV6 *URGENT*

EE has already dropped IPV4 and other networks will be dropping it soon, so it is quite important to know when RingCentral will be updating it to IPV6 otherwise it will stop working soon. My phone is on EE and I can't use the Ringcentral App or my...
Vernon Kerswell over 1 year ago in RingCentral Phone 0 Under review

RingCentral Phone for IT download or to be able to integrate Microsoft Office (Word, Excel, etc.) not just Outlook.

We have spreadsheets and documents with contacts shared with an office. Our new network is not compatible with the RingCentral Phone app where we could highlight a phone number, hit a hotkey and ringout the number. I've found the Chrome extension ...
Lisa Galasso about 2 years ago in RingCentral Phone 0 Under review

Add support for Cisco 7861 handset

You already support all of the other phones in the range of very popular handsets. It should be very easy to add this model.
Matt Jones (212) about 1 year ago in Hardware 0 Under review

Screen Share in the New RC App - extremely slow and cumbersome

When me or one another OR multiple team members are having a voice call - To add/switch to Screen Share is very very very cumbersome and frustrating. It sends a message to the other users to join a meeting while I am already logged onto the meetin...
Ruchir Bhatt over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to sort teams in a folder alphabetically

We have a folder in our Messages list for "Providers". Within this folder there are 40+ providers we regularly work with. As of now, there is no way to sort this list. It would be nice to be able to sort them alphabetically so you could quickly lo...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Call trace codes/details

It would be helpful if we could have a trace option where it gives the details and even failure or OKAY codes when calls happen, or any reference to provide to customers so they are informed on where the call may be ending or coming from.
Guest over 1 year ago in RingCentral Analytics 0 Under review

Desktop APP Personal Contacts: Custom Label for Phone Number

We have users that would like to see the ability to create Custom Labels for the Phone Number for the contact. Creating a custom label instead of using "Other" (or the other predefined labels) would allow them to know exactly what type of number t...
Mike Schimento over 2 years ago in RingCentral Web/Desktop App 1 Under review

Don't hide emoji flyout menu on click

This is maybe new behavior so maybe my muscle memory needs resetting, but when I want to "Like" a post, I go over to the emoji place and click to see the flyout. "NO. Stop clicking. Now you just hover. If you click, it closes the flyout. Arg." Thi...
Rick Case x567 (PT) over 2 years ago in RingCentral Web/Desktop App 0 Under review

Breakout Rooms: Duration and closing in XXX

In Breakout rooms these are often set for a specific duration. It would be great to set a duration up in the assignment section for the rooms and then have it be a visible countdown for the participants so that the facilitator and participants can...
Morgan Ford about 1 year ago in RingCentral Video 0 Under review

Delay outbound message by 45 seconds

Do to Medicare regulations we have to say certain things on every sales call. I would like to have a message played after 45 seconds, so people don't hang up when the message is played before I introduce my self.
Scott Linscheid about 1 year ago in RingCentral Phone 1 Under review