All ideas

It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meetin...

Adding custom fields for headers would significantly speed up the evaluation process. In our case, for example, we want to bring in business data - we have Ticket ID number from Zendesk.

When a popup with the interaction recording open, from "Interactions", it automatically starts playing. When evaluating calls, evaluators need to quickly press pause. Default when opening the popup should be to have to press play to listen to the ...

As a contact center, the ability to block phone numbers is a necessity of doing business. The ability to block a phone number quickly is also critical, since the call may be at best disruptive to agents and at worst create unsafe conditions (e.g. ...

Being able to add a column to view quantity of voicemails Similar to on the "users with extensions" List on the admin portal.

When the message screen is the main active window on my computer, I don't get an audible message notification. When another window is active window I get notifications. It would be useful to always get a notification in case I'm away from the comp...

It would be helpful to display the Status text next to the profile button if I set a status using the Share Status option. Sometimes when I use the "Turn off" option on the red DND bar I forget to change my status. It would remind me to either cha...

We are new to ring central, and within the first week of starting the organization has received no more than a dozen video calls to the organization team that gets created for all licensed and enabled users. This is extremely disruptive on an orga...

Customer would like to block the fax message on the main number but not including SMS and calls.

Many calendars show six weeks, not just the days in a given month. For example, if I am looking at the due date and it shows today, January 27th and I know I want to schedule for February 3rd, I have to click to go to the next month. Many calendar...