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One-time Large Meeting/Webinar License

It would be great to have the option to pay for a one-time large meeting or large webinar license. Rarely does my company need to host a meeting with up to 1000 participants, but occasionally we do. Paying monthly for a license we may only use a f...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Hide Main Company Number on Multi-Site Accounts

We have a RingCentral account that has many daughter companies under one account. Each daughter company has its own main number, but the softphone will show the parent organization's account number as the "Main Company Number". I can only assume t...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

SMS option in IVR

It would be amazing for callers to be able to send a text directly from the IVR. Something like "Press 9 to send us a text" or something thereabouts. I don't know if it's technically possible, but if there could be some sort of speech to text or s...
Stan Kats over 1 year ago in RingCentral Phone 1 Under review

Need to block internet calls like skype

Please add a feature in ringcentral app to block skype callers as spammers are using it to call and its effecting our business. firstflytravel
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Edit Completed Evaluation

My team completes Call Monitoring and its extremely hard to do Call Monitoring in Contact center as you are not able to make an update to a scored evaluation once saved. There is no way to update if a rebuttal is received nor can we do internal QA...
Guest over 1 year ago in RingCentral Contact Center 0 Future consideration

Support Configuration of Presence on Yealink T46G

We manually configured our Yealink T46G, but tech support does not currently have a way to make the DSSKEY setting for BLF reflect the presence of users currently on calls. We have shortcut buttons for the users in our office on the screen, but we...
Guest over 1 year ago in Hardware 0 Under review

Add CCRN to directory in RC Office

Now that numbers are no longer cloud connect users, we cannot transfer a call from RC Office to Contact Center. Dialing the entire number is extremely cumbersome. It would also be greatly beneficial to be able to add the name to the CCRN on the RC...
Guest over 1 year ago in RingCentral Phone 0 Under review

Improve the one touch access link generated from the RC for Outlook invite to not ask for the passcode

The RingCentral for outlook plugin works when creating an outlook invitation, it can invite people. The problem is that the passcode is not included in the one-touch link for private video conferences so those with the link still need to key in th...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Add abilty to search and add vanity US toll-free numbers on UK multi-site system

This is currently available on the US based systems.
James Ronald over 1 year ago in RingCentral Admin Portal 0 Under review

Scheduling for Call Queue Members

We'd like to schedule users to be added/removed from a Call Queue at specific times. For example, I'd like to schedule "John" to be added to a specific call queue at 9:30am tomorrow, and then removed from that queue at 1pm. Taking it one step furt...
Fady Kardoush over 1 year ago in RingCentral Admin Portal 1 Will not implement