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Provide a way to block delete contacts and voice mail.

Summary I find that the proliferation of political, scams, and non-profit fundraising are flooding my voice mail. Also vendors and other contacts either fall out of favor or are superseded by new ones. I hope that RC will provide a way to manage b...
Bill Marzahn about 1 year ago in RingCentral Mobile App 0 Under review

Create process for bulk user call park add

Create process for bulk adding call park features to presence settings on multiple users. Right now has to be added individually at user level. When dealing with 50 + extensions that is quite time consuming. If could be added to template or a bulk...
Our Master Login Do Not Change about 1 year ago in RingCentral Admin Portal 0 Under review

integration to hollander international pinnacle

increase sales productivity while providing a better experience for customer
Nick Bevilacqua about 1 year ago in RingCentral Integrations 0 Under review

www.captira.com Pay by phone with a text message link

Bail bond agents bail software. Clients are sent a text message with a link to make a payment with their Credit Card. And agree to payment similar to a Credit Card Authorization form, Client recives a link to make a payment for their Bail Bond. So...
Albert Cano about 1 year ago in RingCentral Mobile App 0 Under review

Canon Webcam Utility not recognized

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Archiver tool - Allow admins to manaully select which users to archive call recordings.

Currently as an admin I have the ability to archive all employees recordings or just myself. If I want to setup a handful of users to archive recordings I have to have that user log in and navigate them to the archiver tool. Downloading all record...
Justin Vandeurzen about 1 year ago in RingCentral Admin Portal 0 Under review

Integration with Elliot CRM

Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q
Guest about 2 years ago in RingCentral Integrations 0 Under review

Customize Columns in Reports

Want to be able to add Site column to the QoS view so I can see if a particular site is experiencing Poor QoS. Existing view lists call but not which site the call was routed to.
Connie Skrivseth about 1 year ago in RingCentral Analytics 1 Under review

The ability to prevent update the task status in case if task is overdue for everyone but creator.

To have the ability, to define only by creator, if the task status is able or not, to be modified by the non-creator in case if task is overdue. In case if the flag=false/disabled the update function is disabled for non-creator users in case if ta...
Oleg Zaiat about 1 year ago in RingCentral Web/Desktop App 0 Under review

Sync of contacts between Ring Central App and admin portal/soft phones

We are totally frustrated that any new contacts added to through the RC app do not sync with the main repository of contacts in the admin portal or with the soft phones. Even worse, we cannot export from the app so that we can manually update our ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review