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Changes made utilizing templates do not get saved in the audit log.

Unable to see change within the audit log and/ or comments section after uploading changes to template.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Dashboard - Report

Ability to download a report that looks like the dashboard to a PDF instead of only being able to download to an Excel spreadsheet.
Guest about 1 year ago in RingCentral Analytics 1 Planned

call stats should update constantly

So it can be left on and can view whos is on the phone, talk time, and number of dials. without needing to refresh and pick date and then submit every time.
Guest about 1 year ago in RingCentral Analytics 1 Already exists

Global CLI Presentation for outbound calls

Each user is set to present the companies main number for outbound calls. To change it so they present their DDI (primary number) requires the change to be made on each user individually. There should be an option to set the outbound call profile ...
Aaron Healey about 1 year ago in RingCentral Phone 0 Under review

Bonafide ERP Integrations

Please let me know if you guys have any integrations or apps with BONAFIDE.
Nagaraj Kunda 7 months ago in RingCentral Integrations 1 Future consideration

Add the capability to change caller id on the desk phone

Most legacy system's have a button that can be programmed on a keyset to send out an alternate caller id. Ring Central does not have this. I understand you can change it in the client but not everyone uses the client. This should be available to c...
Nactel Admin 7 months ago in Hardware 0 Under review

Windows fax compatibility with ring central fax

I use electronic medical record called Accuro. They have 40000 clients. Other medical records softwares use integration either with windows fax out and in option or internal integration with efax softwares. These softwares include oscar, practice ...
Val Ginzburg 7 months ago in RingCentral Phone 0 Under review

Analytics time frame in reporting

It would be nice when selecting a time frame to be able to select Sun ~ Saturday in addition to last business week Mon~Fri. We can do last 7 days and sort of make that happen with the day of the week we deliver the report, but we'd like to track c...
Richard Valenta 7 months ago in RingCentral Analytics 0 Under review

Message blocking in voicemail boxes

While we can turn off taking a message, you can't stop one from being forwarded to an extension or (from my understanding) stop texting features of an extension and/or faxing features if someone faxes to the direct dial number of an MVP account. I...
Richard Valenta 7 months ago in RingCentral Phone 0 Under review

Create a rule to select callers who have withheld their number.

Create a rule to select callers who have withheld their number. Currently you can only input numbers.
Biz Admin 7 months ago in RingCentral Admin Portal 0 Under review