All ideas

The new RC is just a vast, white landscape of text. Not having any color blocks to help the eye find things is a bad move. Also, moving the bottom manu to the left side was a mistake - now the app needs more real estate on the screen, which is not...

The new version is way too large of font. The old version I could easily see all my favorites and teams on the side now it is way too large on the new one.

Quality planner / Scorecard settings - allows the person designing the scorecard to route to evaluator or one specified person. Desired state is to have the ability to route a disputed evaluation to more than one person.

Quality planner in QM has limitations; unable to select an individual instead of a group. You are unable to create an individual improvement plan for an employee. You only have the option to create plan's for groups. Workaround is cumbersome.

Group Call pickup - should be available for Office Standard plan

It would be best if we can call hotlines and support all numbers

Add a button while you are calling someone to the options like "Hold, Mute, etc" in order to be able to multitask faster. Before it was easy to send but the new update it's hard to be able to send them at the same time due to having to copy the nu...

Allow the ability to populate Site extensions or IVR extensions in the company contacts so that operators can easily transfer to those extensions.

Most of the cases we have repeated meetings or scheduled for a period. For these every time we need to Copy PMI from Schedule and Pasting in Join meeting Popup. If we Have BOOKMARK feature that will help us to join immediately from Video Menu.

Just signed up with RC with Teams. Concerned that users/staffs will not check their voice mail, so I'm being asked to switch off this good feature, even though they receive email directly