Skip to Main Content

Customer Ideas Portal

Showing 4201 of 4201

Notification that will explain why an SMS message is block

Some SMS messages are blocked due to restricted words as per CTIA guidelines - Ringcentral could have a prompt or notification that will ...
Roland Angoluan 11 months ago in RingCentral Mobile App 0 Under review

RingCentral Meetings Uninstall .pkg MAC

I've tried using JAMF to uninstall "RingCentral Meetings" (being deprecated) however running the "RingCentral Meetings" .pkg in "Uninstall" mode after Indexing with JAMF does not uninstall the program... this means that I will have to manually go ...
Drew Mikos 11 months ago in RingCentral Meetings & Webinar 0 Under review

Show Caller Name in 'Missed Call' emails

Today we have to do a reverse lookup to see who called us.
Steve Deal almost 2 years ago in RingCentral Phone 0 Already exists

Ability to report on numbers of files shared, tasks created, events created etc. in the Meetings tab of RC Analytics

Whilst we can see information on # of Messages sent, #of teams etc (as per the image attached). It would be great if we can also see further information such as amount of files shared, events created, tasks created etc. This would help us to under...
Ty Stephens almost 2 years ago in RingCentral Analytics 0 Future consideration

AgencyBloc integration

We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!
Guest 11 months ago in RingCentral Integrations 0 Under review

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Guest 11 months ago in RingCentral Phone 1 Will not implement

Real time call screening

I am often on one outgoing call, when an important second call comes in. I currently use a human teller receptionist so that I can be told who is calling about what, and prioritize accordingly, REAL TIME. Call screening should go like this RC. “Ma...
Guest 11 months ago in RingCentral Admin Portal 1 Under review

Call log for transferred calls

In the "All Calls" section, having a transferred calls section would be helpful. I answer incoming calls. Knowing what I have done with that call would be nice. I have to keep a monthly call log on paper as to who I transferred it to, if I hung up...
Tiffany Leicht almost 2 years ago in RingCentral Phone 0 Future consideration

Videos in Chat

It‘s useful to share video files from the camera roll. In many cases a video transports more information compared to a photo. Additionally the recording of a video directly for the chat should be available. All big messengers offer such features.
Guest 11 months ago in RingCentral Mobile App 0 Under review

the country number by blind transfers should be shown at the receiver phone

experiencing the "different country number showing at recipient end when transferring call by blind tranfers only
Guest 11 months ago in RingCentral Phone 0 Under review