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expand search function to find text used across RingCentral

I was looking for a specific email address that received information. However, I didn't know where the email was used and where it was set up. If the search function would allow searches for specific texts across the site, I could have found the m...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Notification alert for incoming calls while engaged on a call for RC app

Please add a notification alert setting for incoming calls while engaged on a call for the RC app. This is both for direct calls and call queues
John Ramirez over 1 year ago in RingCentral Web/Desktop App 0 Under review

Airbnb does not allow usage of RingCentral as a host contact number

Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral si...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Allow custom role creation on admin dashboard

Hello, I'd like the ability to be able to create custome roles for users, I have a user who needs to be able to review reports and user information but because of security concerns we do not want this user to have super user access to the platform...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

De-authorize apps for any user as a super admin

https://ideas.ringcentral.com/ideas/CUSTCOM-I-755 this is not what I requested at all. the functionality you described is what you can do FOR YOUR OWN NUMBER. As a super admin, you should have the ability to de-authorize app access FOR ANY USER IN...
Guest over 1 year ago in RingCentral Admin Portal 2 Under review

Hold music doesn't respect party placing call on hold, uses target

The hold music between two RingCentral parties uses the settings for the person called, not the party that places the cold on hold. This is bug as it doesn't respect the settings of the party placing the call on hold.
Lenard Fudala over 1 year ago in RingCentral Phone 0 Under review

Dial-By-Extension

Hi, There is a Dial-By-Name feature already in the RC platform, just not a Dial-By-Extension, an extra selectable option in the IVR settings would be ideal rather than just 'First Name' & 'Surname' as I struggle to demonstrate the use case in ...
Richard Scott over 1 year ago in RingCentral Admin Portal 0 Under review

Send a fax

I just want to send a fax.. why so complicated compared to before?
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Recurring Meetings: For it to have an option to select days of the week

As of the moment, we need to create 2 weekly recurring meetings (one on Tuesday and one on Thursday) because the schedule options are only daily/weekly/monthly. It would make it easier if there was an option to select the days of the week that you...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

To be able to drop in a CSV file and then be able to broadcast through SMS messaging to 100 ++ recipients

Import a group CSV file 2. Create text blast 3. create the group from existing CSV file4. add text, image and emotions 5. click and send
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review