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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 4772

Voicemail notification on Yealink 48S phone

Right now I only get an indication on my Yealink desktop phone that i have missed calls. I would like a separate notification on my desktop phone that would tell me if any of those missed calls left a voicemail.
Tom Kelly about 1 year ago in Hardware 0 Under review

Status in Contacts

We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
Tessa Mabrey over 2 years ago in RingCentral Web/Desktop App 2 Under review

In CX1 Supervisor, Be able to active assign Skills.

In CX1, ACD, Skills or User, you can have a skill assign to a agent, but not activated. this makes it easy to active a skill for a agent when needed. In CX1 in Supervisor, When trying to do the same thing. the skill is not there in either assign o...
Mike Nilson about 1 year ago in RingCentral Contact Center 0 Under review

need to be able to distinguish which line is being called

My RC account gave me a main line and then a direct dial number. System currently set up such that the caller ID bar which displays when you get a call does not distinguish whether the caller is calling the general line of my direct dial line. App...
Joseph Villanueva about 1 year ago in RingCentral Mobile App 0 Under review

To import old messages from another carrier to RingCentral after the porting.

To import old messages from another carrier to RingCentral after the porting.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo over 2 years ago in RingCentral Admin Portal 0 Under review

Flip Phone Support for App

We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a ...
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Global Missed Call notifications

I would like to be able to set up a global missed call notification emails to go out to my customer care team so they can know when call are being missed on any future and current number in my organization
Dylan Howe about 1 year ago in RingCentral Admin Portal 0 Under review

An option to edit/customize the "to" field when sending fax.

To reflect the recipient's name in the cover page even without saving the recipient's fax number in the contacts.
Rose Alto about 1 year ago in RingCentral Web/Desktop App 0 Under review

Disable file sharing by default

Disable all Manage file sharing until turned on by an ADMIN. Since this new app has 0 content examination end users can could sent what ever they wanted and get everyone in truck load of trouble. Since there is nothing in place currently which one...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review