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Add Call Monitoring Feature to Call Groups

I just realized about two months ago that the call monitoring features on Group Groups have been removed. We need this feature because our company uses this to train our newly hired sales agents. Call queues is not an option for us because all of ...
Guest 11 months ago in RingCentral Integrations 1 Already exists

Ring Central Video Icon on Microsoft Outlook

Please add a Ring Central Video Icon on the Microsoft Outlook platform to make it easier to schedule a video meeting on the calendar.
Guest 11 months ago in RingCentral Meetings & Webinar 1 Under review

Animated faces

sometimes people don't want to show there faces but want to show there facial expressions. animated faces kind of like facebook but better
Guest 11 months ago in RingCentral Meetings & Webinar 0 Under review

Include Site Column on Bulk Upload Template

Include site Column on Bulk Upload Template will help partners /Admin to include the Site where the users will be assigned to.
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Set Numbers that can Override Do Not Disturb

Add the ability to configure specific numbers that would override the Do Not Disturb setting. Use case is for someone who is on call after hours for emergencies, who may want to set RingCentral to Do Not Disturb for general calls and messages but ...
Bethany Garcia almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Eliminate the 60 line limit on texts from Desktop App

There should not be a limit of 60 text message lines on the desktop when the phone app is not limited. They should match for seamless transition at any time. This is a very annoying but simple problem to fix.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Operator Extension

Adding option to change Operator extension in RingCentral App
Jessa Remo almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Filter phone items

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.
David Belokonny almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Option for organization to limit status options

Executive wants to hide 'Invisible' status as a choice, limiting to either available or do not disturb.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add link to look up phone MACs for all extensions

I would like to see a link link to just look up MAC's of phones. When I had 1600 phones shipped to me, there was not an easy way to just scan/input the MAC of the phone and see who it belonged to.
Brandon Parker almost 2 years ago in Hardware 0 Under review