Customer Ideas Portal

Would like the phone to ring before reaching automated greeting

Periodically, we have a need to transfer to an internal employee's cell phone, or secondary phone number. It would be great to add those additional lines to the saved contacts. Please add this feature!

Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.

Allows for the business to have one standard VM

Working at an animal hospital, we get calls from senders wanting a confirmation that the fac was received. We also get many pharmacy requests and I think having a confirmation auto reply and being able to add a custome message like “We are current...

I hope we can add the TTS option / typing box inside the Admin portal 's Auto receptionist > company greeting > custom - as an option too aside from recording and uploading an mp3/wav Text to speech recording. Customers should have a built i...

Participant sort list seems random, should be able to sort by alpha, surname, who's unmuted/talking, etc. Seems to be a huge missing feature. Additionally, the fact that the participant list seems to randomly change order is problematic when tryin...

Receiving encrypted emails with the fax attachment will be a great addition for our fast pace healthcare clinic.

please add a feature to disable the keypad sounds on RC app mobile for Android and IOS

Currently, if you double-click a phone number in the call history on the desktop app it initiates the call via the computer. Looking for method where it will initiate the call on the desktop phone instead. Need to use desktop phone for the call an...