Customer Ideas Portal

Call queues are almost useless if members can't access the messages. We may have 100 messages over a weekend, Either I have to give a receptionist Admin permissions so he/she can access the voice mails or they have to sit on the phone for an hour ...

The status feature (Available, On a Call, In a Meeting, DND, etc.) is a great feature but currently only shows in the messaging section and when you open a contacts profile in the RingCentral desktop app. This makes it essentially useless for us a...

increase the number of recipients to receive page and be able to page. Would also like to have an option to receive a page to a phone in DND status

option to decline an incoming call on iphone when locked

We are only allowed 30 folders. We need to be able to get more

All posts can be deleted in the messaging conversation list except video call history. This is obviously an oversight. I do not want my conversation list cluttered with my video call history and I don't want to add an emoji or bookmark them which ...

Rocket Matter is a platform used by law firms to record time based on actions, invoice, attach documents. As the admin administrator, often I will get a request from an attorney regarding the length of a call.

Disable the ability of the user to download the call recording but the customer wants still the extensions to have an access on the call recording, just disable the ability of the user on the extension to download the recording.

Many companies use individual phone lines to track calls from different forms of advertising or different ad campaigns. Currently, there is not an easy way to see the number of calls per individual phone line for a particular time period. My compa...

Until this week we have been able to select an uninstalled phone, right click on it and link pull up the FedEx tracking information. Instead of needing to hunt for in under the Billing, Device Orders section. Working an implementation with 750+ in...