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Customer Ideas Portal

Showing 4758

Would like phone to ring before reaching automated greeting

Would like the phone to ring before reaching automated greeting
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Add additional phone number to saved contacts

Periodically, we have a need to transfer to an internal employee's cell phone, or secondary phone number. It would be great to add those additional lines to the saved contacts. Please add this feature!
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Integration with Dynamics Business Central as a CRM tool

Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.
Guest about 2 years ago in RingCentral Integrations 1 Under review

Forward recorded message to phone # I specify without having the employees person VM greeting

Allows for the business to have one standard VM
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Customizable auto reply for faxes

Working at an animal hospital, we get calls from senders wanting a confirmation that the fac was received. We also get many pharmacy requests and I think having a confirmation auto reply and being able to add a custome message like “We are current...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

ADD Text to speech option inside Auto Receptionist

I hope we can add the TTS option / typing box inside the Admin portal 's Auto receptionist > company greeting > custom - as an option too aside from recording and uploading an mp3/wav Text to speech recording. Customers should have a built i...
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Sort participant list by various options

Participant sort list seems random, should be able to sort by alpha, surname, who's unmuted/talking, etc. Seems to be a huge missing feature. Additionally, the fact that the participant list seems to randomly change order is problematic when tryin...
Ken Thompson about 2 years ago in RingCentral Web/Desktop App 0 Under review

Fax Notification Via Encrypted Email

Receiving encrypted emails with the fax attachment will be a great addition for our fast pace healthcare clinic.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

rc app mobile keypad sounds

please add a feature to disable the keypad sounds on RC app mobile for Android and IOS
John Ramirez about 2 years ago in RingCentral Mobile App 0 Under review

Outbound call from deskphone when double-click number in call history on desktop app

Currently, if you double-click a phone number in the call history on the desktop app it initiates the call via the computer. Looking for method where it will initiate the call on the desktop phone instead. Need to use desktop phone for the call an...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review