Skip to Main Content

All ideas

Showing 4684

Survey & Feedback after calls

We are requesting to have a survey email or Feedback email after the call ends. Once the call ends we would like an auto generated email sent to the caller internally.
Frank Burgos 6 months ago in RingCentral Contact Center 0 Under review

Allow Dialpad to open in standalone window that can be moved outside of the app.

Allowing the dialpad window to move outside the app would allow a user to make calls easily without having to utilize as many computer resources and screen real estate. The app will already open a standalone window when a call is received, so it j...
Carter Fliss 6 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

[ANALYTICS] Restricted view on specific sites

Hello, It would be nice to get the possilibity to give access to analytics to users, but viewing only some sites, and not the complete view of the RC Infrastructure. IE : A World Wide Company - Give access to the stats of French sites for the Fren...
Corentin LAUNAY 6 months ago in RingCentral Analytics 0 Under review

Set Permissions for creating team channels

Right now, anyone on our team can create a team channel. This had proven to be very ineffective, a distraction and just super cluttered for all users. I would love to see only admins be able to create team channels. Thank you!!!
Karen Meszaros 6 months ago in RingCentral Web/Desktop App 0 Under review

Call log should be retreived or a warning prompt

Permanent deletion is not a good idea.
Ronald Shephard 6 months ago in RingCentral Admin Portal 0 Under review

Analytics report date range access

Hello, could it be possible to get reports for calls for the past 12 months?
Avit Castillo 6 months ago in RingCentral Admin Portal / RingCentral Analytics 0 Under review

Record breakout rooms

We should be able to record breakout rooms - for example, if a class or meeting needs to be recorded for people who miss it and the larger group breaks into discussions, each breakout room should have the ability to be recorded separately.
Jennifer DeKnight 6 months ago in RingCentral Meetings & Webinar 0 Under review

Attachment Types

Need other options besides PDF. Would like JPEG or PNG.
Jennifer Pauze 6 months ago in RingCentral Integrations 0 Under review

A separate right pane alignment for RC app dedicated for sent items, SMS MS Teams

To have a separate pane for sent items, SMS MS Teams
Mark Ramirez 6 months ago in RingCentral Web/Desktop App 0 Under review

Automatic RingCentral Video Transcription and Recording

Allow for automatic RingCentral video meeting transcription and recording. Similar to automatic meeting recording in RingCentral Meetings.
Cory Barnes 6 months ago in RingCentral Video 0 Under review