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Can't reschedule a RCV meeting using Unified RingCentral app

It's more convenient to reschedule a meeting in the app. It's a hassle to integrate the meeting to another application like Gmail or outlook 365
Guest over 1 year ago in RingCentral Video 1 Already exists

RingCentral Video Adoption Deterrent

Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the op...
Justin Hempel over 1 year ago in RingCentral Integrations / RingCentral Video 2 Under review

Agentcrm Integration

I need direct connection between ringcentral and AgentCRM
Guest over 1 year ago in RingCentral Integrations 2 Will not implement

Revise the Side-by-side option to allow Viewing of two shared screens

Use Case: As a trainer, we have two participants sharing their screens, following training instructions. Trainer wants to watch both participants enter the information simultaneously. Had hoped that the side-by-side option allowed viewing of both ...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Enable adding of multiple recordings in IVR prompts

This allows to layer greeting and menu recordings to allow only have to change the menu recording if a key press is changed, or change the initial greeting for holidays and not have to rerecord key press prompts
Laura Anderson over 1 year ago in RingCentral Admin Portal 0 Under review

Customizable Dial-by-Name prompt

Would like the ability to record a prompt for the Dial-by-Name directory. Use case is this: We are a non-profit who serves teachers. We have a fleet of field representatives assigned to field areas made up of school districts. If a teacher calls, ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Give Admin options to clear voice mails and sms messages for any account

Some users never setup e-mail or look at txt messages the admins should have the option to be able to clean up these messages. would be also nice to have a sort options to list whom has the most saved or not viewed messages to see what clean up mi...
Ken OConnor over 1 year ago in RingCentral Admin Portal 2 Under review

Add Re-assign option for users that have left the company

there should be a one click option to re-assign a new user to an ext. this would automate the clearing of voice mail, txt and other thing and then allow you to just enter in the new user info (name) and new e-mail address and then you can send new...
Ken OConnor over 1 year ago in RingCentral Admin Portal 0 Under review

Microsoft Teams is set as priority for Mic Permissions

When Ringcentral and Microsoft Teams are running side by side, Ringcentral desktop App will have errors asking users to allow microphone access. Not sure if this is something that could be fixed on the Ringcentral side.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add Webinar Registration Details on Registration Page

this was for Webinars on RCM. They are basically setting up recurring webinars with each webinar having a different topic in the webinar series. Currently, the registration page only shows the dates/times and does not offer them an option to put a...
Rona Orenstein over 1 year ago in RingCentral Meetings & Webinar 1 Under review