All ideas

Currently additional users can only be added to conferences by sending links, invitations or callouts. I ask for a much easier way. Just searching for an user by his name (for internals) or email address (externals) and than adding him to the conf...

we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu. it appears a lot of the missed calls whi...

Notifications from the service web or app that deleting morr than 50 contacts are not allowed.

Please READ carefully as the issue is not what you might think, nor simple. Currently there’s a Developer GLITCH in RC App where if a User creates an account using "company email" not through the Admin Portal, NO ONE including Admin and the User c...

I am assisting our Legal team with information for a case. One of our users has messages we need to extract, taking screenshots is not practical. Is this something you or someone at Ring Central can help with?

Many of our call que members cover inbound company calls in which it's not their primary company function on their softphones but uninstall the mobile app because it rings both, so this feature would allow them to cover call ques and still receive...

File size limit is currently 2mb per any individual file. When requesting debug logs for a specific issue, most system logs are over 2mb by default. Please up the limit to possibly 3mb - 4mb, this should account for most any system log that may ne...

This will help in checking associates status and calls waiting if any.

We have an Employee line that can be called by employees to inform Managers of their absence if they will not be in. This line rings a single phone that often goes unnoticed by our night shift due to loud machinery. We would like to be able to hav...

Once you add a contact, you need to click fax on the sidebar to be able to generate a new fax. There should be a + on the sidebar to be able to fax from any of the sidebar options