All ideas

It would have been better if there is a diagnostic tool within the online account that would determine mis-configurations on the customer's current setup to proactively identify issues.

HeyMarket App Integration. Personalized Business Text Messaging Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyon...

We are a Pharmacy and send many texts that are time critical to our patients. If we get a # that is not sms enabled (older folks/landlines) it can impact their health. Currently we cannot determine if the patient received the communication.

We are allowed to set and change only the company caller ID, but we have different local numbers for different departments, so we want to set different caller IDs for each local number.

Allow computers with i5 processors be allowed to use the RingCentral virtual background feature.

When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.

Please add a variable to the recording storage that includes the day. It's a bit baffling that it's not already there, considering every other component of date and time are: year, month, hour, minute, second.

We recorded a Medicare Open Enrollment presentation that will be shared with our clients. I downloaded the recorded video, snipped out all uneccessary content and would like to upload it back into RC so it can be easily shared with clients by way ...

Would like to add a call group/queue as a precense to add as a shortcut on deskphones, for groups like IT Support etc.

Our team has been using Asana for years to track and assign tasks internally. Although the task function is cool, it is not comprehensive enough for our project management needs.