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Diagnostic Tool within the admin portal that determines misconfigurations on the current set up of the system

It would have been better if there is a diagnostic tool within the online account that would determine mis-configurations on the customer's current setup to proactively identify issues.
Denice Abbey Dizon over 1 year ago in RingCentral Admin Portal 0 Under review

HeyMarket App Integration

HeyMarket App Integration. Personalized Business Text Messaging Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyon...
Guest over 1 year ago in RingCentral Integrations 2 Under review

develop an indicator in the text fields to acknowledge if an smsm/mms text was sent successfully

We are a Pharmacy and send many texts that are time critical to our patients. If we get a # that is not sms enabled (older folks/landlines) it can impact their health. Currently we cannot determine if the patient received the communication.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

caller ID for local numbers

We are allowed to set and change only the company caller ID, but we have different local numbers for different departments, so we want to set different caller IDs for each local number.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Have the RingCentral virtual background feature be compatible with surface pro 7+.

Allow computers with i5 processors be allowed to use the RingCentral virtual background feature.
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Connect with Hawksoft

When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.
Guest over 1 year ago in RingCentral Phone 1 Under review

Add #CALL_DAY# variable to recording storage

Please add a variable to the recording storage that includes the day. It's a bit baffling that it's not already there, considering every other component of date and time are: year, month, hour, minute, second.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Make it possible to upload downloaded, edited RC meetings BACK into RC for sharing purposes.

We recorded a Medicare Open Enrollment presentation that will be shared with our clients. I downloaded the recorded video, snipped out all uneccessary content and would like to upload it back into RC so it can be easily shared with clients by way ...
Guest over 1 year ago in RingCentral Video 0 Under review

Add Presence for call group/queue

Would like to add a call group/queue as a precense to add as a shortcut on deskphones, for groups like IT Support etc.
Guest over 1 year ago in RingCentral Phone 0 Under review

Please add Asana App to Telus Business Connect

Our team has been using Asana for years to track and assign tasks internally. Although the task function is cool, it is not comprehensive enough for our project management needs.
Guest over 1 year ago in RingCentral Integrations 0 Under review