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Way to mark/list specific numbers as Masked

Currently, the only way to mask numbers is by creating a customized role for users and masking their numbers that way. Instead, there should be an option or a feature to list specific numbers as Masked rather than creating a role for it
Hannah Tieu 12 months ago in RingCentral Admin Portal 0 Under review

Where is the screen sharing feature in the new Unified App?

I do not see this feature??? When will the Meetings Desktop App no longer work?
Guest 12 months ago in RingCentral Meetings & Webinar 3 Already exists

Automatic notifications for SFTP failed to transfer recordings - Automate retry transfer for failed transfers

For those transferring recordings to long-term storage for compliance reasons, currently the only way to check for failed transfers is to navigate to: More>Apps and Resources> Archiver Beta Then navigate to the third Phone tab, select the Mo...
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Add a notification/chime feature to the MaxAgent call Deposition (where time can be chosen by user) that notifies user if they have forgotten to complete a Deposition

If a deposition has not been completed within 4mins for example, a chime would sound or notification flash alerting user to wrap up their deposition.
Guest 12 months ago in RingCentral Contact Center 0 Under review

Bring back floating window in RC Video Desktop for multi-tasking

Please bring back the floating video from the prior versions of RC App. This allowed for multi-tasking and keeping the video in the forefront while working in the background. As a telemedicine provider, its essential to see the person talking, whi...
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

I would like to be able to send a canned audio reply to a caller who is calling on my desk phone when I am at my desk but too busy to answer right now.

When I'm involved in a conversation on my CELL PHONE and my desk phone rings, I would love to be able to send an instant message to the caller with a canned message by pressing buttons on my desk phone. I foresee this sequence as 1) VOIP phone sta...
Guest 12 months ago in RingCentral Phone 0 Under review

Names for Cell Phone Users in Ring Central Meetings/Video

My organization wants to be able to identify cell meeting call-ins more quickly by name (not manually changing their name). All of our call-in people are RingCentral users, so the feature I am requesting would be for RingCentral to check the cellp...
Guest almost 2 years ago in RingCentral Video 0 Future consideration

Attendees ability to pause live Webinar

The functionally of a live webinar currently as a host can pause the recording of the webinar and then re-start, but if the webinar itself is live, the attendees cannot pause it unless the host actually stops it for a few minutes. We would like th...
Cindy Hubert almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Integrate heytaco!

Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
Guest almost 2 years ago in RingCentral Integrations 2 Future consideration

Call Park

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...
Guest almost 2 years ago in RingCentral Phone 1 Future consideration